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The Home Depot

4.1

About this business

Specialties The Erie Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Erie, PA residents. Let us help with your project today! 

Location details

7451 Peach St, Erie, PA, 16509, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,426 reviews
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Mary Zurn Ropp's profile image
Mary Zurn Ropp 
2 years ago

Horrible customer service right up to store manager level. I have never been more frustrated. This Home depot left me with my kitchen torn apart after not installing the floor I paid for 2 months ago. I am moving my furniture back by myself now. The apology they offered after their admitted mistake is far from acceptable. 

Renee Hunter's profile image
Renee Hunter 
3 years ago

Thank you to the appliance associate who talked me into the GE appliance because they are so easy to get fixed. My LESS THAN 90 DAYS OLD washer is already broke and I cannot get an appointment for a MONTH!! Then what if needs parts??? I am not well and cannot haul laundry to the laundromat for a month or more When I called Home Depot today they could barely tell me to call the manufacturerI see on numerous websites the customer service at Home Depot is rated a 1. I can see … See more 

Holly Fargo Sowinski's profile image
Holly Fargo Sowinski 
3 years ago

went in to make and exchange on a light bulb that we purchased in Lakewood NY. was told they didn't sell it we didn't get from there. seems if old merchandise that it should be in your system yet. these big box stores are not about customer service. don't have much choice any more they have run everyone out of business and seems like they don't have what you are looking for anymore 

Kathy Lynn Hanold Seblink's profile image
Kathy Lynn Hanold Seblink 
recommend  Recommended
4 years ago

I never mind being sent to Home Depot to pick up fixtures I know nothing about. I can always find someone willing to assist me. Thank you to helpful, knowledgeable employees. 

Lauren Haas Oldach's profile image
Lauren Haas Oldach 
recommend  Recommended
4 years ago

👎 Do not recommend! Hesitant to buy appliances from Home Depot again in the future because of your delivery service, Spirit. Beyond rude in customer service. Spirit Customer service agent Jessica hung up on me when I was questioning why the rescheduled delivery date was four days out. They cancelled within an hour and a half of the scheduled delivery time. I had to call back twice to get someone else to answer my call. Not planning on recommending you to friends strictly because of the delivery service you use. 

Mark Howell's profile image
Mark Howell 
recommend  Recommended
4 years ago

Home Depot did great on my special order! Shout out to Ron Sutton for getting it done! Thanks! 

Christina Rosa's profile image
Christina Rosa 
recommend  Recommended
4 years ago

Just want to give a shout out to Ian in pro sales. He was very helpful, patient, informative and friendly!!! -Thanks Ian. 

Amanda Catherine Mulder's profile image
Amanda Catherine Mulder 
4 years ago

My father is 72 years old and he is a veteran of the Vietnam War. He usually gets a discount at other Home Depots in Butler and Pittsburgh. We went to the Erie Home Depot and he showed his license, which says he is a veteran. The cashier refused to give him a military discount because even though his license states he's a veteran, it didn't look like a picture of a veterans license she had next to the register. I complained, said he's received a discount before, but she said Home Depot doesn't believe someone is a veteran un... read more

John Hardin's profile image
John Hardin 
4 years ago

I just joined an organization that is identifying Pennsylvania businesses that are forcing customers to wear masks when wearing masks it's not only not supported by recent data and science, it is unhealthy and unsanitary and proven to be completely ineffective in combating the covid-19 virus. the Home Depot in Erie are still requiring masks when the most recent data from the CDC says that the fatality rate of this virus is approximately a quarter of 1%. Home Depot and other businesses needs to make wearing a mask voluntary. ... read more

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 1,426 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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