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The Home Depot

4.3

About this business

The Thomas Township Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Saginaw, MI residents. Let us help with your project today!! 

Location details

8670 Gratiot Rd, Saginaw, MI, 48609, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.3833 reviews
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Paul King's profile image
Paul King 
5 years ago

They are very helpful, friendly, and great to deal with. They are also Veteran friendly. Will always go here..... 

Jamaar Garth's profile image
Jamaar Garth 
5 years ago

Multi serve they use to install there doors are horrible. I will never go back or use them for my household needs. Seal-rite, Home Depot and Multi serve just past the blame to each other and don’t own up or compensate for there mistakes. Been 6 months since I’ve order a door and still isn’t right no ETA when it’s going to get done. Terrible customer service from all of those company’s. 

Teri Ford Skidmore's profile image
Teri Ford Skidmore 
5 years ago

Big shout-out to the Shields Home Depot! After we received a defective new range (that we ordered online . . . not from the local store) and couldn't figure out how to get help, we called the local store to see if they could help. Appliance associate, Terri, didn't pass us along, but took ownership and got us help. Within the hour, Matt (the manager) called back and said a replacement had already been ordered. And, he would reimburse us for the expenses related to hiring someone to convert the 2nd range to LP gas and install... read more

Nicole Lynn's profile image
Nicole Lynn 
5 years ago

We had the best experience today at your store! A huge shout out to Matt who was working in the lumber department. He went so far above and beyond for our family today. He helped us find all of the different sizes of lumber we needed, made many cuts, and helped me plan out a last minute addition to our project. On top of all of this he was so helpful and patient with our cranky toddler! He went out of his way to keep him happy and entertained while my husband and I worked through our shopping list. Thank You Matt, I honestly... read more

Bethanie Bonner's profile image
Bethanie Bonner 
6 years ago

We went to the Home Depot in Shields because it is close to our house and we were just ready to get our carpeting ordered and have that part of a room renovation taken care of. We were not even going to shop around. Home Depot was guaranteed our money, BUT after walking around the flooring department for quite a while with no worker around my husband walked up to customer service and asked if they could get someone for us. He then walked back to the flooring department where we continued to look around for a few more minutes... read more

Jen Alexander Thon's profile image
Jen Alexander Thon 
6 years ago

We strive to be friendly and helpful. It’s a nice place to shop and a great place to work. 

Justin Sharp's profile image
Justin Sharp 
6 years ago

Customer Service needs a real update! Cannot say enough about the training that is needed. 

Dorinda May Dalton's profile image
Dorinda May Dalton 
7 years ago

Love the workshops that they have for the children every month. 

Bill Sova's profile image
Bill Sova 
7 years ago

Enough said about my carpet that they won't back when it is full of snags after 2 weeks. They tell me they don't know why and you out of luck....never again.. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.3 star rating with 833 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 9:00 p.m.  

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