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The Home Depot

4.2

About this business

The Urbandale, IA Home Depot offers top brands, products and services along with convenient pick up in store and curbside pick-up options in Urbandale, IA. Find tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. Visit your local Home Depot today! 

Location details

10850 Plum Dr, Urbandale, IA, 50322, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,149 reviews
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Sara Anderson's profile image
Sara Anderson 
recommend  Recommended
4 years ago

Dave was a wonderful help tonight! Super friendly and accommodating. Thanks again Dave! 

JoDee Sailer's profile image
JoDee Sailer 
4 years ago

Waited 15 minutes for the kitchen countertop representatives. Both were assisting another customer. Which we understood they were busy at that moment. When they finished assisting her; they both promptly got up and walked away. Never asking if we needed assistance or help with anything. We were planning to discuss Cambria quartz counters for our kitchen. But guess they didn’t want our business.... We will purchase elsewhere. 

Steve Carl's profile image
Steve Carl 
4 years ago

I just patiently waited for over an hour, asked for help multiple times, was told “ this isn’t my department, but I’ll send someone over” no one ever came. I found the person working in the flooring department only to be rudely brushed aside for another 25 minutes. When it was all said and done it took your employee 5 seconds to scan the tag that read “available in stock” only to find out the product has been out of stock and discontinued for over a month. Thank you for wasting my time 

Reike Plecas's profile image
Reike Plecas 
4 years ago

Walked the store for 22 minutes before greeted or asked if we found everything? Waited 18 minutes and 4 people to cut down 2 blinds. Empty shelves and boxes everywhere and out of product. Not a pleasant experience at all — with Timothy Clay Alston. 

Allen Bean's profile image
Allen Bean 
recommend  Recommended
4 years ago

excellent service today, in and out pretty quick. they have done a nice job under the circumstances. 

Matt Lundquist's profile image
Matt Lundquist 
4 years ago

Horrible service. We purchased at dishwasher and when the came to install 9 days later they wouldn't do the install because it is next to a lazy susan, which they never asked about at the time of purchase. I know have to find an installer on my own and wait another week plus before having a working dishwasher. Installers also didn't wear masks or gloves which I believe are a requirement at this time. 

Nathan Stallman's profile image
Nathan Stallman 
4 years ago

We watched one of your employees be rude to several people in a very short amount of time. He started by yelling at the guy counting people. He was yelling at him from about 30 feet away to cut it off at 100 people. All he had to do was walk a little closer and talk to him like a human. We then watched him be very snippy with a lady in the lawn furniture area. We were in line and watched him snap and yell at a guy who seemed to be just asking a question. I don't know if he's in a leadership role, but he shouldn't be. I don't... read more

Angee Stephanie Martinez's profile image
Angee Stephanie Martinez 
4 years ago

We received horrible service from one of your employees. Named Marilyn, she refused to helps us with our purchase for our home remodeling. We felt we were treated unfairly. We will never visit your store ever again. Her actions need to corrected. Have a great day 

Cristian ElPintor's profile image
Cristian ElPintor 
recommend  Recommended
5 years ago

buena amabilidad buen producto 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 1,149 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 9:00 p.m.  

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