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The Home Depot

4.1

About this business

Specialties The West Frederick Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Frederick, MD residents. Let us help with your project today! 

Location details

51 McCain Dr, Frederick, MD, 21702, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.11,241 reviews
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Brian Ludwig's profile image
Brian Ludwig 
5 years ago

3 calls and 1 visit to store and still can not get the refund due to me. Even received email saying item was canceled and refund would be coming. That was May 12 and this is June 26. Guess I will start shopping Lowe’s and see if customer service is any better. 

Jim Lowe's profile image
Jim Lowe 
5 years ago

I usually have a good experience at the store. I did not today. I came to get my propane tank exchanged for a full tank. Upon entering the store the people at the return desk told me to leave my tank outside by the tank storage. Instructed me to pay for swapping out of the tanks which I did. The cashier told me someone would meet me to swap out the tanks. Moments later the same cashier came over to tell me that they were out of stock. That I needed to go to the return desk to get a refund. Upon returning to the return desk t... read more

Stephanie Platero's profile image
Stephanie Platero 
5 years ago

The MAJORITY of your employees attitudes suck and so does their customer service. Have to start giving my money to a different store considering this happens every time we go here. 👎🏼 

Jim Cook's profile image
Jim Cook 
5 years ago

North Frederick Home Depot staff has always been helpful. Prefer it over Rte 85 Home Depot any day. 

Stephen Miller's profile image
Stephen Miller 
5 years ago

I have been waiting for a worker to get a forklift and move something for me so I can get something else. Because they aren’t keeping stock on the shelf’s. So if your in a rush or work for a living don’t come here. 

Bill Luch's profile image
Bill Luch 
6 years ago

Nice, knowledgeable people there. 

David Ohlerking's profile image
David Ohlerking 
6 years ago

very helpful dude runnin' the board cutting saw for me. nice employees. great place. 

Kevin M. Aurandt's profile image
Kevin M. Aurandt 
6 years ago

No Vets discount unless you have the VA medical card or retiree ID. Most vets have neither. I let them see my DD-214, what’s that I was asked....That’s not on the list Lost customer ba-bye I’ll go to Lowe’s, they’ve made it easy 

Corey Hodson's profile image
Corey Hodson 
6 years ago

They canceled their veteran discount. Go to Lowe’s 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 1,241 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 6:00 a.m. 

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