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The Home Depot
- Home Improvements
- Jacksonville, FL
About this business
The Regency Sq Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Jacksonville, FL residents. Let us help with your project today!!
Location details
9520 N Regency Square Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Disappointed that customer service never called back like they said they would. They reached out to me about an online order I placed, and I told them I was disappointed the grill I picked up had broken feet, rust, dirt and water spots, and even the accessory bag was full of water. Had they called me back like they stated they would, I wouldn’t have bothered leaving a review. Poor practices.
RecommendedAndrew was very helpful,he help me pick the right nuts and screws for my bed 💯💗
The American flag on the top of the store has been tattered, torn, and hanging upside down for an entire week. I called the store to have them fix it and nothing has been done. This is a disgrace 😡
One of the worst customer service experiences I have had. Arrived to pick up my order I placed a couple of hours earlier. 20 plus minutes wait because the 1st employee didn't call back the order number. 2nd employee asked for it and about 15 minutes later a 3rd employee states it is waiting in the loading area. After another 10 minutes it still was not brought out. When I went to the customer service counter the gentleman working made no attempt at customer service. No apology and made it like it was a burden, rather than tr... read more
Terrible customer service! Terrance in Lumber and Rachel the Manager need to be put back in a training course for customer service. The staff at this store is not helpful at all!!
I purchased water conditioner a little over a year ago. I was going to return it and COVID-19 occurred. The stores were closed and I am also essential personnel so coming to the store was challenging, to say the least. I’m asking if someone can tell me if anything can be done considering the circumstances.
This is what happens when: The employee doesn't acknowledge the customer until her coworker says "I'll be with you in a moment"; then you, the other nonbusy employee acts as though you are now just seeing the customer. Then after talking to the customer for a moment, sees a customer who she resemble and walks away to ask the lady who looks like her if she can help her. Then leaves the first customer (couple) to help the lady who looks like her. End result: Flooring job for the company lost!!! Will go with a competitor!! Empl... read more
This store practices customer disservice. From appliances, to doors, and now lumber, everything has an issue or salty people. Delivery man today named Jerome was the last straw. Rude and verbally oppositional. Never using Home Depot again. Go to Lowes.
No one knows what they are doing! Super rude!!!!!
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.1 star rating with 3,198 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 8:00 a.m.
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