This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Grand Rapids, MI
About this business
The Kentwood Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Grand Rapids, MI residents. Let us help with your project today!!
Location details
4646 28th St SE, SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
No know one could help me
HORRIBLE customer service. Terrible processes for purchasing appliances. ROTTEN management.
This location is perpetually out of stock on all kinds of materials. Today they were out of stock on 5 gallon pails of Behr stain which they are the only ones to sell. I asked if I could get (5) 1 gallon pails for the same price (which they had done before) but they refused and told me to go to another store. They were out of stock on oven cleaner and also latex gloves. The bathroom was closed for 10 minutes, I asked the janitor if I could please use the facilities as it was an emergency and was told NO! I won’t go back to t... read more
This is what my kitchen looks like after 4 months of dealing with the Home Depot. Ordered in February and to be installed today, I am missing pieces and the other pieces were measured incorrectly so they don’t even fit. It was left like this and I was told to live like this for the next couple months, after paying for the counters and install. Save yourself the hassles and pay a few hundred more and go with a reputable counter installation company! No accountability and excuses left and right! Shame on you!
Sad. But accurate. Kentwood location has a lack of customer appreciation. Their mistakes seem to carry over to their customers. Consistently. Please someone help this location with their communication, store layouts, scheduling, deliveries and overall lack of respect for their jobs. Management! Its not just a paycheck. Have some pride in your employment. If you do and work here, im sorry. Try working another location under better management. I will continue to use 54th st location from here on, as usual.
Ordered online and waited 30 minutes, not even kidding! (there was only one guy ahead of me and orange aprons all over the place so I kept thinking I would be taken care of) I finally gave up and left. Will have to go back tomorrow. What's the deal- plenty of workers, but nobody offering to help.
Thank you Rob for helping me figure out how to fix my sink. Rob not only located the correct adapter, he provided the solution for a quick and easy installation. Thank you! #happyveteran
Bought a shelving unit and it’s already built and in place .
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.2 star rating with 1,670 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com