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The Home Depot

4.2

About this business

Specialties The Clay Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Liverpool, NY residents. Let us help with your project today! 

Location details

3861 NY-31, Liverpool, NY, 13090, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.21,345 reviews
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Jaime Corcoran's profile image
Jaime Corcoran 
7 years ago

DO NOT BUY APPLIANCES FROM HERE. WORST. STORE. EVER. I have a dishwasher that has been sitting in the middle of my kitchen since LAST Tuesday waiting for an Install that was Paid for up front with the purchase. The delivery men scraped the grout of my newly tiled floor, and water leaked from the hose all over underneath where they set it. They were supposed to come last Thursday to install and “accidentally” put in the wrong date. We had the date set for tomorrow and conveniently no one knows anything and no one will return ... read more

Christopher Campbell's profile image
Christopher Campbell 
8 years ago

Lousy customer service. No one to help when you need them. Never have anything I need and more expensive than Lowe's. Thank God there is a Lowe's across the street. I end up there any way every time. . 

Ryan Janks's profile image
Ryan Janks 
8 years ago

Placed an order for some custom doors in October, still don't have them. Home Depots idea of customer service is saying there is nothing they can do. 2 other reviews seem to have similar issues, so if your in the market you may want to head across the street. 

Thomas A. George's profile image
Thomas A. George 
8 years ago
Barbara Ann's profile image
Barbara Ann 
8 years ago
Jimmy Graham's profile image
Jimmy Graham 
8 years ago

I began my door installation process on 8/16/16 and now it is October 13th 2016 and my doors are still not installed but yet I have been billed. After having to call and visit the store multiple times I finally called corporate which then prompted my measurements to be finally done over a month later. Now after ordering over 1800$ worth of doors on 9/21/16 I still have heard nothing from the store. Unreal how poor this service has been and the amount of time and effort I have already put into having this instillation complet... read more

Erin Graham's profile image
Erin Graham 
8 years ago

Terrible. I can never find anyone to help and when I do they don't what I'm talking about. The store it's not organized and the lay out doesn't make sense...if I could give it a zero I would. 

Linda Squadrito's profile image
Linda Squadrito 
8 years ago
Brandie Butler's profile image
Brandie Butler 
8 years ago

I was at the store today. I had five bags of sand each weighting 50 pounds and three bags of mulch with a few other items in my cart also with a toddler. Not once did any employee ask if I needed help with anything. I am very disappointed with this location. It would have been a great help if an employee helped load my vehicle. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 1,345 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open on Thursday at 6:00 a.m. 

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