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The Grand Hotel

4.6

About this business

Location details

114 W Louisiana St, McKinney, TX, 75069, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6527 reviews
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Nan Briehn Brandt's profile image
Nan Briehn Brandt 
9 years ago

Booked reservation for two nights. Received confirmation. Called reservation service to cancel first night and was told there was no problem. I was emailed a new confirmation for the one remaining night. Then, I received an urgent phone call and email. When I called, I was told my new confirmation was no good and that hotel had overbooked. Ruined a special surprise for my daughter's anniversary. Very upsetting!!!! 

Carolyn Yeary's profile image
Carolyn Yeary 
10 years ago

Beautiful place to stay. We attended a wedding and it was so beautiful. Friendly staff and the manager checked several times to ask if we needed any thing. So clean and very well restored. I give them a high 5. 

Greg Bates's profile image
Greg Bates 
10 years ago

I live in McKinney, but I like to get a room here if I want to have a night on the town. I also like to treat out of town guest to this hotel. The rooms are nice and comfy, but the the best part is having Rick's right downstairs as well as all the fun places on the square. I highly recommend it! 

Johnny Perez's profile image
Johnny Perez 
10 years ago
Christopher Jones's profile image
Christopher Jones 
10 years ago

The Grand Hotel is with in walking distance to all the hot spots and the room's nice and clean 

Diane Whitehurst's profile image
Diane Whitehurst 
10 years ago

The place was fantastic! The staff was amazing and more then accommodating. I was in town for a wedding and they were wonderful. The rooms were unique. It was refreshing not to be staying in a cookie cutter hotel. I loved the old-fashioned charm and good old Southern hospitality. A special 'thanks' to Jose who was beyond patient and made everything from making reservations, checking-in, parking, and checking-out as pleasant as possible. Thanks! 

Carisa Bolanos Gracia's profile image
Carisa Bolanos Gracia 
10 years ago

I did not have a pleasant experience at this hotel, the Valet was parking my car and hit another car with my car and damaged both cars... accidents happen, I understand this, what I did not understand was the front desks response and attitude. It was a horrible example of customer service, there was not " I am so sorry, what can we do, let me make sure the police are called" instead we received, "that is a different company, and turned her head and offered nothing" we are out of town guest! I was disgusted with the service o... read more

Diane McKinney Johnson's profile image
Diane McKinney Johnson 
10 years ago

Flawless event for my daughter's wedding. Thank you!! 

Megan Krouse's profile image
Megan Krouse 
10 years ago

Absolutely perfect from planning, to our room, to our wonderful wedding and reception. I could not have asked for more. Book your wedding here, your party... heck, just stay for a nice romantic evening... Grand Hotel is perfect. 

Frequently asked questions about The Grand Hotel

How is The Grand Hotel rated?

The Grand Hotel has a 4.6 star rating with 527 reviews. 

When is The Grand Hotel open?

The Grand Hotel is open now. It will close at 5:00 p.m.  

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