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The Federal Savings Bank
- Finance
- Selbyville, DE
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
38017 Fenwick Shoals Blvd #2, Selbyville, DE, 19975, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was so glad that The Federal Savings Bank was able to offer me a loan at the same rate as I had with my previous loan, and that I was able to not have to pay ****************** any longer with my previous FHA Loan. It is a considerable weight off of my shoulders. I would like to sincerely thank *************************** for all of her help through this process. It was fairly seamless.
I was already in the process of refinancing my mortgage with the lender I was already with. Things were moving at a snails pace and I was anything but satisfied. I was getting at least 10 phone calls daily from banks trying to get me to refinance. It got to the point where I stopped answering unknown calls. One day I received a call and I knew it was another solicitation. I decided to answer anyway and it turned out to be The Federal Savings Bank. My initial instinct was to say I'm not interested but something told me to wai... read more
It was a great experience. I definitely felt the support of the Mortgage Banker. He made himself available not matter the concern or question.
************************* is terrific. I have used him before and would never think of going anywhere for mortgage service.
Be aware of this business. VP of the ********** ** branch (***************************) tried to not only rip me with $14k on a loan, but he became unresponsive when I asked him to cancel my loan and refund my appraisal fee (That never took a place). This business is all about stealing your money and run away. Extremely poor customer service all around and very uneducated loan officers that try to to get you into a loan you would regret for the rest of your life.
Great experience! I was extremely happy with my loan representative. He was extremely knowledgeable and had great communication skills. I didnt care for the time of day they wanted me to close, but other then that it was an outstanding experience! Id highly recommend them.
**** is the man to deal with in this company he just knows his s==t !
I had a great experience with ********************* and his team as received my first VA loan. Everything went smoothly and fast. Communication was ********************** was always available by phone whenever I had a question.
The team at Federal Savings Bank are outstanding! We have done two refinances with them this year and one of them was very challenging. They communicated great throughout the process and handled everything! We will keep coming back to Federal Savings Bank because of *************************** and *************************! Thank you!
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 616 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m.
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