This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Federal Savings Bank
- Finance
- Selbyville, DE
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
38017 Fenwick Shoals Blvd #2, Selbyville, DE, 19975, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
************** company to work with and great customer service!
***** and ***** were the best in taking me through this process. It was smooth and hassle free! Definitely, if I needed to do this again down the road, I will return for sure! I truly felt like I was a valued customer! Awesome team of professionals!
*** and his team were absolutely amazing. This was our first ever home purchase and they were very patient with us, accommodating our crazy schedules, and always giving us the best advice. I look forward to our next investment with the same team!
***************************** was Excellent - best loan officer I have ever dealt with .... because his Communication and problem solving with me was Excellent! Also, loan Closed on time.
We were kept up-to- date on all aspects of our loan. We never had a question that went unanswered. Having every aspect of the loan explained made the process better. ***** was kind and professional. He made the process easier because he was knowledgeable and no question was left unanswered.
***** and ***did an awesome job from start to finish with loan terms and communication.
Did a refi and ***** was excellent! Smooth process all the way he responds quickly and took care of everything.
An absolute scam. Harassed us with emails, phone calls and letters until we responded. They continued to HOUND us for information, and pushed us to pay 650 dollars for an inspection, on which we were PROMISED to passed and get approved. Not only did the dude miss the ****, he was off 40k, and the bank won't cover the inspection cost like they said they would. Not mention that it took them months to get back with us on it. Absolutely ridiculous, and put us in more financial trouble than what was needed. When someone finally s... read more
Business response:
Hi Alexandria,We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. Could you please provide additional details on your experience including the name of your mortgage banker via an email to ********************************************* Thank you,Customer Support
***** BAUME DOES AN EXCELLENT JOB AND IS ON TOP OF IT.....HIGHLY RECOMMEND HIM !**************************
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 616 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com