This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dan is amazing and is with you at every step of the process!!
Our Streamline VA loan went through quick without a hitch.
They have been great to work with! Joe has been professional, helpful, prompt in returning messages and phone calls and has gone above and beyond to help me.
It was a pleasure working with Phillip ******. He was very warm and friendly not so mechanical like most of the others. He was willing to provide contact information which made me feel a bit more comfortable and not feel like I was being scammed. He was very trustworthy. Awesome job Mr ******. Thank you!
I did a mortgage refinance with the Federal Savings Bank and am exceptionally pleased with the process. GP Sandhu was exceptionally professional, knowledgeable and supportive throughout the entire. He genuinely cared about my situation and did all that he could to assist me. I highly recommend the Federal Savings Bank!
Vince and his team did a fantastic job, I was very happy with the communication and with getting the loans done so quickly. When I need another mortgage I’ll be sure to be calling him !
Excellent customer service and timely response. Very professional and knowledgeable.
By far the worst mortgage experience I have had. Was doing a VA streamline loan what really is the easiest type loan to do should be done in two weeks. Process was two months… didn’t hear from anyone the status online did not changed reached out to my LO ******* no response have to reach out again he tells me the processor is just to busy to get to my loan right now but they have everything they need. About week two weeks later I believe it was the processor that reached out saying they needed another document. Never called ... read more
Business response:
Hi Carrie, We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. If you have any additional details to share, please send them via email to customersupport@thefederalsavingsbank.com Thank you, Customer Support
This is the first time that I have purchased a home, and everyone involved was a tremendous help to me as I asked questions to better understand everything. Thank you very much to Vince, Melina, Jennifer, and the rest of the team that helped us so much.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com