The Federal Savings Bank

Carolyn W 

on BBB

5 years ago

I cannot give enough praise to Curt in his communication, professionalism, and the integrity of his work. Curt is honest and responsive. It is clear that he is committed to helping people secure their goals, in the home buying process, in a way that will set them up for future financial success. I will be recommending him, and his team, to anyone, especially to family and friends because I know they'll be in great hands during such an important life experience. 

Baya 

on BBB

5 years ago

They are great team to work with because they respect customers, everybody was very knowledgeable, trustworthy. I had a very good experience with my Refinancing process, it went smoothly, quicker than I thought, everybody was very responsible what they were handling. I was getting quick responses whenever I send them emails, even with my phone calls and got my questions answered. Especially, Diana *******, and James were very professional and thank you so much for your hard work and precious time to make my Refinancing proce... read more

Richard O 

on BBB

5 years ago

The agent that served me was very good and was able to deftly navigate all the twists and turns. 

Kia J 

on BBB

5 years ago

I Was skeptical at first. I felt I could trust Aaron and went with it. He was very efficient and knowledgeable. I actually did recommend someone to him right after! Great team 

Adam S 

on BBB

5 years ago

Marquis was so helpful with my transaction. He was prompt with returning phone calls and even on his off hours he would pick up to answer any of my questions. With out a doubt he is very dedicated to his clients to make them happy. So happy he was my representative. 

ANGELA P 

on BBB

5 years ago

Unfortunately, I had a terrible experience with Federal Savings Bank. I was contacted by Troy ******, who had me fill out all of the information for a loan, proceeded to give me a quote for a refinance rate, we progressed on all the paperwork until one day, he ghosted me and just disappeared. And no, there was no reason for him to do that on my end. I still have no idea why someone who works for a bank, who is helping someone refinance, would do all that work only to ghost and disappear on a customer. It makes no sense. Very... read more

LS S 

on BBB

5 years ago

After being told by my current REPUTABLE lender that I would receive multiple low ball offers, I was stupid enough to open this one from the FEDERAL SAVINGS BANK. I am so glad that I did though because I can now write a review and say that there is no chance that anything in their letter is accurate or above board. This seems a lot like a scam to me so I will not be calling them. They should also not be allowed to look like the FDIC. This is quite deceptive, and people who are desperate will not pay attention, and could be s... read more

James L 

on BBB

5 years ago

The Federal Savings Bank and their employee, Josiah *****, went above and beyond any of my expectations especially during these trying times. Thank You, James ********. 

Angela U 

on BBB

5 years ago

RJ was not only knowable but he was also personable. Quick to return a call and on target with commitments. Was patient if having to answer a question more than once. He worked diligently to put this together and went to our defense when our lock expired due to a over zealous appraisers repair request. We are thankful to have had RJ, another veteran, working on our behalf and would recommend him to our family and friends.