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The Federal Savings Bank

4.5

About this business

We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership. 

Location details

961 Morris Park Ave, Bronx, NY, 10462, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5615 reviews
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Larry E's profile image
Larry E 
a year ago

************************* and her team were excellent. I am very satisfied with The Federal Savings Bank 

Paul B's profile image
Paul B 
a year ago

A group of some of the most incompetent people you'll ever work with. DO NOT do business with these people. They will charge you ridiculous fees and rates and then if anything goes wrong (which almost certainly something will ...) they will blame it on you.Especially *******************. He never does anything wrong and has an excuse for almost everything that happens why it isn't his fault. Stay away from this bank. 

Business response:

Hi ****,We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. If you have any additional details you'd like to share on your experience please email us at ********************************************* Thank you,Customer Support 

Donald F's profile image
Donald F 
a year ago

The lending team was helpful and kept me in the loop from start to finish 

Alesia C's profile image
Alesia C 
a year ago

It is my immense pleasure to have met Mr. ** as my banking lender. I found LR to be a highly attentive, almost as if I were his only customers, although I knew that was not the case. ** returned all phone calls and emails the same day. I never felt neglected or unimportant. He is also highly personable with an engaging personality. LR was honest, and his advice worked like a charm during my journey of founding a new home. He is hands down, the best in the business in my opinion and if I ever need to move again, he will be ou... read more

Laura F's profile image
Laura F 
a year ago

*** and his team were extremely professional and efficient in bringing my loan to close. I would highly recommend them! 

Larry W's profile image
Larry W 
a year ago

We had our home mortgage financed by the Federal Savings Bank out of ******* and it was all smooth until we sent in our first payment by Priority Mail with a tracking number that we could track just in case they later said they didnt get it and Guess What ? Thats exactly what they said and its been 3 weeks now and the payment still hasnt posted.They found the check after the ************** verified it had been delivered to their building and the time they received it.If we didnt get a tracking number they wouldnt have owned ... read more

Andrea H's profile image
Andrea H 
a year ago

Very happy and satisfied with our loan officer ************************* and the service provided. 

Frank C's profile image
Frank C 
a year ago

****'s knowledge and expertise is unsurpassed. Also, he provided exemplary service. I purchase multiple properties each year, being an Investor, and Dino hands down is the best! Make him your first call or if you strike out with your current lender, give **** a call! I would definitely recommend **** and his team and certainly will be using him again for my purchases and refi's! 

Jane B's profile image
Jane B 
a year ago

We just finalized a mortgage with The Federal Savings Bank. They were recommended by my realtor. ****** was always responsive, proactive, and patient with all of my questions. I have recommended The Federal Savings Bank to several people! 

Frequently asked questions about The Federal Savings Bank

How is The Federal Savings Bank rated?

The Federal Savings Bank has a 4.5 star rating with 615 reviews. 

When is The Federal Savings Bank open?

The Federal Savings Bank is open now. It will close at 5:30 p.m.  

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