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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**** was very so easy to work with. Always responded promptly and kept everything moving along and had a great experience.
Very positive experience with FSB. All my questions and concernes were addres in a ***** manner. Recommend.
BEWARE. I talked to this company about a loan. They ran my credit without telling me that it costs $88. I was not convinced I wanted to go with the loan that was presented. The agent told me that I should give them my credit card and they would not charge anything until I decided to go with them and that the $495 was for the appraisal. My card was charged immediately, I did not go with this company and it took them 3 weeks to refund part of my $495, they kept out $88 for the credit report.What a SCAM!!
Extremely knowledgeable team. Great place to take out a mortgage!
Fast and efficient - all of the information was accurate from the beginning of the process through closing.
*********************** and his team at TFSB were very knowledgeable from start to finish of my loan. They got it done under very unusual circumstances. I appreciated their constant communication and determination to finish the job.
****** was phenomenal. He made our first home buying experience easy to follow. He was dependable, knowledgeable and went over and beyond. We will refer him to everyone we know and will be working with him again.
For a first time home buyer, this process was made so covenant and painless due to the support their team provided. I got fast responses and and ample information for all the questions and concerns I had during the process.
WARNING DO NOT DO BUSINESSES WITH THIS COMPANY!!!!!!What a rip off I paid for a appraisal and loan cost to refi just to get ghosted by my loan officers . was told everything was golden just needed to dot the I and cross the T's then after i paid for everything nothing i tried to call ************************* the loan officer and I got ,Im on another call and will call you back after over a week of phone tag just to be told that the rate was higher and interests has also higher ,I was told that my credit card would be paid o... read more
Business response:
Hi *******,We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. If you have any additional details you'd like to share on your experience please email us at ********************************************* Thank you,Customer Support
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is open now. It will close at 5:30 p.m.
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