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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
************************* is terrific. I have used him before and would never think of going anywhere for mortgage service.
Be aware of this business. VP of the ********** ** branch (***************************) tried to not only rip me with $14k on a loan, but he became unresponsive when I asked him to cancel my loan and refund my appraisal fee (That never took a place). This business is all about stealing your money and run away. Extremely poor customer service all around and very uneducated loan officers that try to to get you into a loan you would regret for the rest of your life.
Great experience! I was extremely happy with my loan representative. He was extremely knowledgeable and had great communication skills. I didnt care for the time of day they wanted me to close, but other then that it was an outstanding experience! Id highly recommend them.
**** is the man to deal with in this company he just knows his s==t !
******************************* was a pleasure to work with. He kept me informed of the the process completely, If I had any questions or was concerned about something, *** was readily available to guide me thru and made me feel like I mattered. I would highly recommend him to everyone. I really appreciate him.
The Federal Bank were excellent, responsive and a pleasure to work with.
I had a great experience with ********************* and his team as received my first VA loan. Everything went smoothly and fast. Communication was ********************** was always available by phone whenever I had a question.
The team at Federal Savings Bank are outstanding! We have done two refinances with them this year and one of them was very challenging. They communicated great throughout the process and handled everything! We will keep coming back to Federal Savings Bank because of *************************** and *************************! Thank you!
I was very impressed with ****************************** and her team. They were friendly yet professional. They were very efficient and kept us informed at every step of the process, making a potentially stressful transaction stress free. I felt they cared about us as people and not just another transaction. Loved the nice little touch of sending the packing tape and well wishes. Thanks to Team *****, we were able to close 2 days ahead of schedule.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open on Monday at 8:30 a.m.
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