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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a great experience with Federal Savings Bank. Their online portal where you can upload your personal information for the underwriter is extremely user friendly and helps you stay on top of what is needed. The staff were very friendly and helpful and I would highly suggest them for your mortgage needs.
The loan process was quicker than expected. The only issue I had was trying to get a appraiser out in a reasonable time. The staff worked on this issue for me. I am happy and very satisfied with the loan.
We had a great experience working with *********************** and his team. As first time home buyers we were unsure as to the process, we received a lot of information that was extremely useful as we started to look for a property and later on when we applied for our mortgage. The process was smooth and communication with ***** and his team was prompt. We are extremely pleased with their service and will recommend them to all our family and friends.
This was my 3rd experience with a refi and my FIRST experience dealing with a professional team who followed through on what they said they would do. The regular communication about the process from *********, *****************, went a long way in instilling confidence in both the process and working with a banker especially with the problematic process with my previous bank. **** and his team kept in touch with me and the process was completed fairly quickly in less than 4 weeks - and that was only because it took me 2 week... read more
I am not a customer of this bank and will never be. I am sick and tired of receiving their "Available Funds notices". I am not interested in a loan or refinancing. EVER!!!!!So please STOP!
Business response:
Hi ******,We regret to hear you had a negative experience with us. We have removed your from our mailing list.Thank you,Customer Support
********************************* over at Federal Savings Bank was wonderful to work with when we refinanced our home. He was very knowledgeable and ready to meet our needs. The lending process was easy, quick and mostly done online. He even arranged for Notary ******************************** to come to the house for signing. It was a very easy and pleasant way to wrap the loan process up. Thank you, Rob! - The Leeks
We were very pleased with everything and everyone associated with Federal Savings Bank. Our primary contact person ***************************************** was great. He walked us through every step of the process and was very patient with us whenever we had any questions or needed anything clarified.My husband and I are very thankful to be able to qualify for such a great interest rate.
Dry good experience. Great communication all the way through. I felt like a friend instead of a customer!
Easy process when purchasing my new home, Banker was easily accessible whenever I had any questions. Process was Seamless!
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open on Monday at 8:30 a.m.
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