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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
************************* was my lender and I don't know where to even begin. This woman goes well beyond the call of duty in what she does. As a person who runs a group of employees and works ***** hr days I will say: ***** exceeds any and all expectations of any normal employee of 99% of any company. She was my absolute in handling all transactions and what was needed and expected of me so efficiently, she explained every process along the way so I was never unaware of anything. When the chips got down a little she not onl... read more
**** was the perfect loan officer for a first time home buyer. He was extremely attentive, had great communication and was always happy to answer my questions (sometimes even for a second or third time!). Even when issues arose, **** * team were quick to respond and ensured that we closed on time. I will definitely recommend **** and The Federal Savings Bank to friends and family. Thank you for making the first time home buying experience a pleasant one!
**** consistently responds to our questions quickly, courteously, and with all of the information we need. He has been a wonderful partner in our refinance process (even with us out of state), and we look forward to continuing our relationship with him for our real estate investments in the future. Thanks ****!
Amazing customer service all along the process and a great rate. This was a MUCH easier and more pleasurable mortgage process than our previous experiences. I will send a lot of business their way. An A+ experience all around.
Very knowledgeable. My loan officer kept me informed through the whole process and made this painless. Satisfied first home buyer.
Company did what they said they could do, in a timely manner. Great customer service, easy to follow requirements. Made refinance as easy as it could be, Will do all our mortgage business with The Federal Savings Bank. Great Company
****** my mortgage banker was very professional, communicative and thorough.I was able to obtain cash out of a refinance on a co-op that other banks could not or denied at the very end of the process.
******** thanks for giving me another chance to be financially fit.
My loan officer was incredibly communicative from start to finish. He ensured I fully understood the types of loan options available to me, the timelines for loan processing, and the role of the bank in the home buying process. When I found my home, the team worked diligently to ensure processing met the timeline communicated at offer, and even though closing took place about a week later than anticipated, I know the team at The Federal Savings Bank was doing everything within their power to get me to the closing table. Thro... read more
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open at 8:30 a.m.
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