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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The team made this process super easy. Their knowledge of the process and the best needs of the customer were beyond excellence. I was skeptical at first handling such an important activity over the phone but ****** put me at ease during the process. They provided exceptional service and provided a detailed package that made me proceed with the process. I will recommend The Federal Savings Bank for similar endeavors for my friends and family.
Amazing Team at the Federal Savings Bank especially ******************************. I would highly recommend to anyone looking for a home loan.
*********************** went above beyond with information and breaking down any non-trust issues I had, in dealing with a new Bank that I wasn't familiar with. She was easy to work with and made me feel like I was getting the best service possible.
They are very helpful and are great communicators. They made my journey through purchasing my first home very easy
My experience with The Federal Savings Bank has been outstanding from start to finish. Purchasing a home is already a very stressful and demanding undertaking in today's competitive market. *********************************************, *****************************, ********************************* and everyone else that work on my loan at the Federal Savings Bank - all were superb and provided me with peace of mind and reassurance. I was able to focus on other demands of my personal life, such as my mom's health, my daugh... read more
I would highly recommend the Federal Savings Bank for all of your loan needs. I had a great experience and would recommend working with ***** My loan went extremely smoothly.
This loan was a last minute change after making an offer on a home and securing a loan with another lender. ***** and his team were absolutely outstanding! The communication was perfect. They worked hard to meet our short deadline. From the time we signed the contract to the time we received our clear to close was only eleven days! Absolutely outstanding!!! Thank you ***** and team, we will definitely use you for future mortgages!!!
The experience we had with our first home purchase was outstanding. Prompt communication, high expertise and a smooth process.
***************************** was extremely helpful. We especially appreciated his professionalism, friendly demeanor and caring nature. Though there were other competitive offers out there, we ultimately decided on FSB because of ********** customer service!Regarding a negative posted comment below about not knowing xyz, they should read the documents provided to them. Also, they should educate themselves on refinancing before pursuing one. All terms of a loan are known at the time of closing. ******** was very educational ... read more
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open at 8:30 a.m.
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