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The Federal Savings Bank

4.5

About this business

We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership. 

Location details

961 Morris Park Ave, Bronx, NY, 10462, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5615 reviews
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Victor P's profile image
Victor P 
3 years ago

******* and ******** were outstanding throughput this process. They communicated with me and answered all questions during the process. The website made the paperwork process easy and safe. Thank you ******* and ******** for a job well done. 

Frances B's profile image
Frances B 
3 years ago

It was such a pleasure to work with *******. She took the time to explain the process to me thoroughly! This was my first time going through a refinance and the outcome was wonderful. I will definitely recommend The Federal Savings Bank to my friends and family members. Thank you! 

Mark C's profile image
Mark C 
3 years ago

Refinancing is the second hardest financial process I've ever had to deal with. Buying being the first. I will say this, The Federal Savings Bank mortgage team was a pleasure to work with and walked me through the process with knowledge and experience. ****** and ******** made me feel right at home. You will not go wrong with The Federal *********** for any mortgage solutions. They are in the ******* Branch, **********. 

RANDY P's profile image
RANDY P 
3 years ago

Outstanding service, great communications throughout and very pleased.******** (with First Federal Bank) exceeded my expectations. He was there to guide me along the way for the whole process. Especially after I had a lot of frustration with another bank to get refinance.. He told me up front what we needed to do and how the Process was going to work. He was in constant communication with me along the process and all the way to the very end. The only reason we didn't close when I thought we would, was due to get the VA's rea... read more

Milton O's profile image
Milton O 
3 years ago

Outstanding Team of bankers working hard from start to finish and in a timely matter. I plan on refinancing with them in a few years as well. 

Halli K's profile image
Halli K 
3 years ago

From the first phone conversation with our lender to the date of closing was a smooth easy process and the communication the team provided us was nothing short of excellent! Submitting documents was really easy and we were able to sign all the closing documents right in our own home. We loved working with this company and we had great people working with us from start to finish! 

CCD's profile image
3 years ago

Props to *****and *****and the rest of their team who may have helped me. I didn't ding them in this review. Just because my stress level was off the roof I did not have the best time going through the mortgage process. Praise God I now own my home, in great part due to the help of the great team I had a TFSB. Thanks so much guys! 

Karla P.'s profile image
Karla P. 
3 years ago

We would highly recommend The Federal Savings Bank to anyone for their mortgage needs. 

Genesis F's profile image
Genesis F 
3 years ago

****** was so knowledgeable and professional. He was thorough, patient and very informative about the whole process. At first I was skeptical because of previous experiences, but ****** took the initiative and reassured me why he could do what others could not. I am so glad that I decided to answer the phone that day and take a moment and listen to what ****** had to say. Once again, Thank you ****** and what a Compliment you are to this company. ******* ******. 

Frequently asked questions about The Federal Savings Bank

How is The Federal Savings Bank rated?

The Federal Savings Bank has a 4.5 star rating with 615 reviews. 

When is The Federal Savings Bank open?

The Federal Savings Bank is open now. It will close at 5:30 p.m.  

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