The Diamond Factory of Ann Arbor's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Diamond Factory of Ann Arbor

4.8

About this business

The Diamond Factory of Ann Arbor is located at 668 Briarwood Cir, Ann Arbor, MI. This business specializes in Jewelry & Watches and has 2 review(s) with a star rating of 2.1. 

Location details

668 Briarwood Cir, Ann Arbor, MI, 48108, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8330 reviews
Select a rating
Michael Swain's profile image
Michael Swain 
9 years ago

We went to the BIG NAME custom jewelry stores around Ann Arbor. One place literally said what she wanted couldn't be done. So I began to get frustrated that especially between 2 stores and 10+ sketches they couldn't make anything close to what we were asking for. So I sketched them myself and brought them to Raffi at the Diamond Factory and he replied "It'll be no problem", then quoted me for $2000-$4000 LESS than any of the other custom stores who we tried to work with. Thanks to Raffi and The Diamond Factory for making it ... read more

Business response:

We wanted to thank you for your support and recommendation. The ring looks amazing in your pictures just as it does in real life. Raffi can do wonders and he's a great asset to us. We can't wait to see pictures from the wedding. Congratulations once again! 

Stefanie Singh's profile image
Stefanie Singh 
9 years ago

Wow!!! My boyfriend (now fiancé) were walking through Briarwood mall and happened to stop into the Diamond factory. By far the best decision we could have made. We were immediately greeted by Victor. Victor spent so much time with us helping us find the perfect ring. He did an absolutely amazing job! This is the ONLY place we will ever go! 

Natasha Kubiak's profile image
Natasha Kubiak 
9 years ago

This is long overdue, but the Diamond Factory is amazing and has the absolute best customer service! My fiancée and I came in with my grandmothers ring. They gave us plenty of options of how to use the diamonds in a newly designed ring. They helped my fiancée at every step when designing my new engagement ring. My ring is even more beautiful than I could have imagined. They have also assisted in the beginning stages of designing a coordinating wedding band. We continue to visit them to take my ring in my for cleaning and wil... read more

Business response:

Thank you immensely Natasha Gallop. Ring looks amazing, we have loved having you as a customers and wish you both years of happiness. 

John Noss II's profile image
John Noss II 
9 years ago

He did a fantastic job on my fiancé's engagement ring. Ravi was incredibly patient during all of our visits, and gave us a AMAZING price on the ring. We just got done designing our wedding set with him, and will be buying gifts for our wedding party through him as well. We now live in Northeast Ohio, but made the trip to see him to make sure he was involved in the rest of our jewelry designed. Do not miss their shop when you are doing any type of jewelry shopping! Thank you Diamond Factory!! 

Leslie Gibson III's profile image
Leslie Gibson III 
10 years ago

Absolutely the best customer service. Victor and his team did an amazing job and we will be back again!!! 

Micah Webb's profile image
Micah Webb 
10 years ago
Lulu Masha Haynes's profile image
Lulu Masha Haynes 
10 years ago

This is a few months overdue but many thanks to Victor, Ravi and all the staff at The Diamond factory!! My engagement ring is everything I envisioned. I encourage anyone looking for custom jewelry to entrust Victor with your vision- he is patient and qualified! 

Mike Basmajian's profile image
Mike Basmajian 
11 years ago
Laura Biscupski's profile image
Laura Biscupski 
11 years ago

Frequently asked questions about The Diamond Factory of Ann Arbor

How is The Diamond Factory of Ann Arbor rated?

The Diamond Factory of Ann Arbor has a 4.8 star rating with 330 reviews. 

When is The Diamond Factory of Ann Arbor open?

The Diamond Factory of Ann Arbor is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com