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The Crossings at Plainsboro
- Apartments
- Plainsboro Center, NJ
About this business
We are proud to announce completion of our first phase of our multi-million dollar renovation project. Our luxury community offers newly renovated designer apartment homes with all new kitchens and baths, featuring sleek, and opulent granite countertops, solid wood cabinetry, modern walnut wood ...
Location details
60 Fox Run Dr, Plainsboro Center, NJ, 08536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Nice place to live It's located in a quiet, safe area in Plainsboro and have some shops, library and restaurant in a walking distance. Move-in process was smooth and whenever there is some issue, the office is quick to respond and fix the problem. It's also very clean as recently renovated. (no bugs or roaches found so far.) Clean, safe, and good service!
Business response:
Thank you for taking the time to leave a review. We're happy to hear that your move was smooth. We're also pleased that maintenance is prompt and efficient. We want to work towards creating a community that you're proud to call home. Please keep us posted if you need any concerns addressed. You're happiness is important to us and we hope you stay for several years. Thank you again.
Do not live here! The "new" apartments are poorly thrown together...and they won't let you leave! Do not live here! The "new" apartments are poorly thrown together...and they won't let you leave! New shower installed at angle and floods bathroom every time. Upstairs shower leaked into our ceiling and the repair looks terrible! Upstairs dishwasher leaked into our kitchen ceiling! Water heater broke TWICE and flooded our apartment!! We are trying to leave and they have demanded 3 months rent which is just under $6000!!!!!!!
Business response:
We are sorry to hear that you're not enjoying the new renovations. We want you to please reach out with your name, unit number, and the best phone number to contact you at. We want to make all our residents happy. We would love the opportunity to try and change your mind. Thank you again for providing the feedback.
numerous problems with apartment - staff is nice though for staff, i would give 4 star and for apartment - i would give 1 start and i think it is fair
Business response:
We're sorry to hear that you're unhappy with your apartment. If there is anything we can do to correct your issue please let us know. Our resident happiness is important to us. Thank you for the review.
So happy we moved here! My husband and I lived in many apartments in Plainsboro and The Crossing has been the best. We came to view the apartment in February. Tania was very friendly and helpful. She found an apartment based on our needs. She kept us informed along the way. When we moved in the apartment was clean, newly renovated, and quiet. We couldn't ask for more. The landscaping is beautiful and location is walking distance to Plainsboro village. I would definitely recommend this place to my friends and family.
Business response:
Thank you for taking a moment to leave a positive review and share some kinds words about Tania. We hope to continue to provide excellent customer service. Please keep us posted if you need anything. We value your opinion and it's important to our success. Thank you again.
Wonderful Place to Live My husband and I have lived in the Fox Run community for several years . Although the property has changed hands the one thing that remains consistent is the high level of service and commitment the residents receive from the onsite staff here at the newly named Crossings . From the moment you drive into the new landscaped entrance you feel welcomed . The renovated apartments are beautiful the grounds are kept clean and well maintained . Its very apparent the new owners take pride in ownership. The of... read more
Business response:
Thank you for taking a moment to share your story and point of view about the community. We appreciate the positive feedback and happy to hear the maintenance and office staff are exceeding your expectations. We plan to continue this level of service. Your happiness is important to us. Thank you again for the review.
Nothing worse than this Preparing a large place for a coming new born, we moved in their 2bd1br apartment recently. We choose this place because we saw a relatively good review. However, the first day we bringing our baby home from hospital, the ceiling of the bathroom was bulging and dripping like a waterfall, then finally almost falls off. According to our neighbor upstairs, they already noticed problem in bathroom day before but their report got no response. In the past five days, the sewer system of the whole building to... read more
Business response:
We wanted to follow up with the issues mentioned within the review posted. After further investigation, we did have issues with the sewer lines that was caused by blockage. Good news is the sewer line never broke and we can prevent this situation from occurring again with one simple resolution. We have contacted all residents in the building to please never flush feminine products, baby wipes or hand towels down toilet. We are sorry again that this situation coincided with the arrival of your new family addition. This is suc... read more
Management Issue I was misinformed of a rental price and put in an application. When I was told that the price would not be honored, I asked for a refund of the application fee. Only when I asked for that refund was the original rent offered again. They have no intention of refunding the fee, and I have no intention of living here! This type of treatment was a huge red flag. I'm here to be a squeaky wheel and to let this be a warning to the rest of you out there looking at this complex!
Business response:
We are very sorry to hear about this issue you have encountered. We will inform our manager as this is not the type of service we practice. We appreciate the feedback and the review and we hope to change your mind. We have considered the situation mentioned, and we're sorry there was a miscommunication in regards to the special that was offered. We appreciate your business and we're still very willing to work with you in regards to the misunderstanding. Our offer to honor the special still stands. If would like to reconsider... read more
Good Place to Live! I have been living at The Crossings for almost two years now. I would like to comment on the maintenance staff to say that they provide the most excellent service I have ever received while living in an apartment. The complex is in the process of renovations and, despite this, any repair request I make is handled rapidly, if not on the day I submit it. The staff and their boss are to be commended on their professionalism, efficiency and neatness in completing their work. I find the front office staff to b... read more
Business response:
Thank you so much for your kind words. We work hard to maintain a high standard of service for our residents and we take great pride in the work we do. We are lucky to have a caring Maintenance staff who call The Crossings their home too. You are not just a resident, you are our neighbor and we value this relationship. We are so pleased that you feel safe and secure at The Crossings as well. Thank you again for taking the time to share your thoughts and for choosing our community to call home!
DO NOT LIVE HERE! Although the neighbors and tenants living here are nice, the owners could care less about their property and people. We've been here over a year and when we signed a contract it was with the previous owner, which is why we moved here. Now, nothing gets done and they do not really care for the property. They have been storing construction equipment all over the complex taking up ample parking and causes trash to be blown all over the place. It's an eye sore and on top of that you pay for parking that isn't a... read more
Business response:
I am so sorry, that you feel you are not being cared about. The renovations are ongoing and will take sometime as we better our community. When the new company took over last year we discontinued the parking fee, and since it has been over a year none of our residents currently pay for parking. Also we have gotten rave reviews for our maintenance response and professionalism especially compared to the other communities in the area. Please reach out to the office so we can address your concerns. We definitely do not want you ... read more
Frequently asked questions about The Crossings at Plainsboro
How is The Crossings at Plainsboro rated?
The Crossings at Plainsboro has a 4.1 star rating with 346 reviews.
When is The Crossings at Plainsboro open?
The Crossings at Plainsboro is closed now. It will open at 10:00 a.m.
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