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The Cosmetics Company Store
- Beauty
- Washington, PA
About this business
Known as “Beauty’s best kept secret”, The Cosmetics Company Store is all about providing high-quality cosmetics at hard-to-resist price points. As part of the Estee Lauder Companies, The Cosmetics Company Store carries a wide variety of premium skincare, makeup, haircare, and most-loved fragrances. Some of the prestigious brands that can be found at The Cosmetics Company Stores include Estee Lauder, Clinique, M.A.C. , Bumble and Bumble, Glamglow and Origins, among many others. We create beauty that works fo... read more
Location details
2200 Tanger Blvd #910, Washington, PA, 15301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
BUYER BEWARE! I never received an online order I placed and paid for just over three months ago. I attempted to find out why I never received the order by calling the customer service department THREE different times. Each time I was told a replacement order was being "expedited" to me, yet I never received the order of my products. I called customer service a FOURTH time, and I was told an ***** supervisor decided to cancel the original order in their system, issuing me a full credit for the order, and that I was to place a... read more
I would give this company 0 stars, but the BBB does not let you. Endocrine disruptors & carcinogenic ingredients hidden under plant powered and environmentally friendly marketing just to charge you 3x's the price of true clean/green products. I am ashamed to have used these products for years without looking into their ingredients more thoroughly. I downloaded the "****" app and scanned the barcode with great anticipation KNOWING these products would be all they were touted to be. Imagine my shock/anger when the ingredients ... read more
The reviews on the website are obviously fraudulent. There are a ton from the Pacific NW, and the spelling of the cities is often wrong - always 5 star reviews with broken English. It actually should be looked into and there should be consequences for the company. Most of the other positive reviews are from free samples of the products. Also, their return policy is awful. I've received items as a gift and I'd like to return them without the gift-giver knowing. Their website says to contact customer service if this is the cas... read more
MAKE SURE YOU KNOW THE EXPIRATION DATEMAKE SURE YOU KNOW THE EXPIRATION DATEMAKE SURE YOU KNOW THE EXPIRATION DATE BEFORE YOU LEAVE THE STORE because it I not printed on the box or on the container. ****** ****** IS NOTORIOUS FOR SELLING EXPIRED LA Mer at regular price! Dont get burned, Literally!!!!!*************************************************************
This is literally the shadiest company. It's truly sad to say considering I worked for the company for a couple of years. I had my online account for YEARS. My most recent order was charged the incorrect amount, and it took me 5 separate tries with their chat support to get my correct refund that I was owed! I was owed a $98 refund. They refunded 20 cents! So I figured it was a technical issue and gave them another chance. They then refunded only $30. I had to contact them AGAIN and they finally and reluctantly refunded the ... read more
Business response:
MAC PRO reached out to this customer to resolve the issue.At some point, the customer's account was deactivated. Due to a typographical error, when the account was reinstated, there was a spelling error with the customers email address. We can confirm that this customer's MAC PRO account is active. We explained the above to the customer, and requested she confirm if she would like her account history moved to her correct email address. We also extended an e-Gift Card toward a future order as a gesture of goodwill.
I bought 6 items from the *********** ** store,I got the wrong shade of makeup and they refused to exchange the makeup for the exact same makeup in a lighter color
Don't I repeat DON'T ORDER OR DO BUSINESS with this brand/company!They take your $ and give no resolution when they mess up . Unbelievable incompetent people. Stay away !!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!
All the comments below regarding how horrible their customer service is absolutely correct. Ive used Este Lauder since I was a teenager (now 30s), thus have spent thousands of dollars with this company. On a recent online order, the wrong shade of foundation was sent, so I returned the order. One month after *** confirmed my returned items were received by their warehouse, they still wont process my refund of less than $75after multiple escalations with customer service reps, still nothing. This incident is enough for me to ... read more
Racist much? Steal much? Tangerine Aveda Salone is run by a racist, who also deceives paying customers with a 60-minute facial when it is only 50 minutes. When I inquired that my facial was 50 minutes, she actually said that it is 50 minutes but will charge for 60 minutes. After one of the 'master' stylists butchered my hair, I scheduled for M to fix my hair. The owner, standing next to M, basically said she couldn't fix my hair 'because of the way my hair grew.' She didn't want to fix my hair and she will charge me to fix m... read more
Business response:
We are sorry you are so upset with your experience at our salon. When booking a spa appointment for 60 minutes, we allow 60 minutes for your appointment plus 15 minutes for the Esthetician to clean up/set up for her next appointment. If you choose to speak with your Esthetician for 10 minutes before the service, that will always be your choice but we cannot extend your appointment making all other guests that day late for theirs. Regarding your hair appointment, we don't understand your anger. You are very particular about y... read more
Frequently asked questions about The Cosmetics Company Store
How is The Cosmetics Company Store rated?
The Cosmetics Company Store has a 2.8 star rating with 74 reviews.
When is The Cosmetics Company Store open?
The Cosmetics Company Store is open now. It will close at 8:00 p.m.
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