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THE COLLECTION Audi

4.8

About this business

Location details

200 Bird Rd, Coral Gables, FL, 33146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.85,355 reviews
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Jo Heard's profile image
Jo Heard 
recommend  Recommended
5 years ago

I'm on my 7th or 8th Audi TT Roadster from Audi Plano and I can't say enough good things about them!! They have always taken excellent care of me! My recent service visit was soooo smooth! Rickey Reed, Calvin, Ed(?), Anna - everyone goes out of their way to make my day better! I'm going back soon for another TT and I recommend anyone to join all of us very satisfied customers for life! 

David Koffskey's profile image
David Koffskey 
recommend  Recommended
5 years ago

My car buying process went very smoothly with the help of my salesman Sonny Lockett. Definitely recommend him for being knowledgable and accommodating. 

Business response:

Hi David Koffskey, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! 

Michelle Lawrence-Troisi's profile image
Michelle Lawrence-Troisi 
5 years ago

Very poor customer service. Dealership is currently being run out of Volkswagen. They can’t keep employees so there is always someone different, rarely speak to the same person twice. It’s not fair the position the dealership has put the current employees in. Not what you’d expect from a luxury brand! 

Karen Kelly's profile image
Karen Kelly 
recommend  Recommended
5 years ago

Service was friendly & comprehensive. 

Business response:

Hello Karen. Thank you for sharing your wonderful review. We are happy to hear you had such a great experience with us. We hope to see you back again! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup 

Kristy Carter Redford's profile image
Kristy Carter Redford 
recommend  Recommended
5 years ago

Chase Merck was the best!! I highly recommend him and Audi of Birmingham if you’re in the market for a new or used Audi! Their whole staff was phenomenal, from start to finish! Jordan did a fantastic job explaining warranty options and we couldn’t be more pleased. It was a great experience, thanks to Chase, and I love my new car! 

Business response:

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care! 

Gunnar Ahlberg's profile image
Gunnar Ahlberg 
5 years ago

On Saturday agreed on final lease price with the dealership. They gave me the car to take home over the weekend so we could do the paperwork on Monday. Going back Monday morning to find out they now wanted more than what we had agreed on. Very dishonest business practice. DO NOT RECOMMEND THIS DEALERSHIP. 

David E. Johnson's profile image
David E. Johnson 
recommend  Recommended
5 years ago

The service writer was exceptional. Listened to my concerns and took care of everything 

Rebecca M Shanahan's profile image
Rebecca M Shanahan 
recommend  Recommended
5 years ago

Very professional and easy to buy a car from 

Duane Miller's profile image
Duane Miller 
5 years ago

Brought my car in due the air conditioning not working properly. I was quoted $2,700.00 to replace a A/C compressor, A/C valve, 3 rings, and 7 hours worth of labor. I declined due to feeling like the work needed to be done was grossly over priced. Sure enough all the parts necessary together were only $57. The total labor, plus A/C recharge took 25 minutes total to repair. I'm all for fair labor and a fair price quote, but that was extremely ridiculous. Charging a customer extremely inflated part prices on parts is wrong. I ... read more

Frequently asked questions about THE COLLECTION Audi

How is THE COLLECTION Audi rated?

THE COLLECTION Audi has a 4.8 star rating with 5,355 reviews. 

When is THE COLLECTION Audi open?

THE COLLECTION Audi is closed now. It will open tomorrow at 9:00 a.m. 

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