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THE COLLECTION Audi

4.8

About this business

Location details

200 Bird Rd, Coral Gables, FL, 33146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.85,565 reviews
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TJ Car Guy's profile image
TJ Car Guy 
recommend  Recommended
5 years ago

Best dealership around. They are top notch, Top to bottom they care for their customers before during and after the sale !! 

Business response:

Thank you for the wonderful feedback and recommendation! We are happy to know that you find our dealership to be the best and we hope that you will continue to visit us. Best, Brad Baker General Manager bbaker@cardinaleway.com 

Michele Payne Everill's profile image
Michele Payne Everill 
recommend  Recommended
5 years ago

Always professional & fast service! 

Business response:

Michele, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring! 

Michelle Ellingsen's profile image
Michelle Ellingsen 
recommend  Recommended
5 years ago

Only dealership in Spokane. Service used to be great but the past year service has been terrible. It is impossible to reach anyone by phone and emails and voice messages are never returned. Took my vehicle in for a recall and to check on a few other things and no paperwork was provided on the service performed and no one could tell me if all items were addressed. In need of a new car soon but not sure I want to get another Audi because of the problems with service. Malaia is the only one willing to help. Corporate needs to a... read more

Business response:

Hello Michelle, thank you; we appreciate your feedback. If you have any further questions, and or comments please give us a call. We're always looking for ways to improve! 

Daniel Echague Franco's profile image
Daniel Echague Franco 
recommend  Recommended
5 years ago

Had the best experience at The Collection and found the car that I didn’t even know I was looking for. Carlos Tamayo went the extra mile to make sure I was happy and got everything in order for me, very diligently, so I could leave driving my new car. Excellent service, 100% recommended 🙏🏻 

DeNice David Watkins's profile image
DeNice David Watkins 
recommend  Recommended
5 years ago

The service and professionalism at Audi Peoria is outstanding! Mike, in the series department, is a gem. He is always courteous and goes above and beyond for us. I also appreciate Mike’s way of educating us about our car. He is not condescending or aggressive. Not just with us but with other guests that I have seen him interact with. We will definitely purchase our next vehicle from Audi Peoria. 

Business response:

Denice, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Mario Trevizo's profile image
Mario Trevizo 
5 years ago

Audi of Plano is the worst service department I have ever visited my car came in with no lights on the dashboard left with two lights on this is my second time taking it there and both of my experiences have been awful would not recommend anyone to buy a vehicle here or have it serviced at this dealership I was sold two oil changes in finance when I get there to use one of my oil changes they said I did not purchase anything and if I would’ve came in later on next month I wouldn’t received anything be careful of this dealers... read more

Business response:

Hi Mario, we appreciate you taking the time to respond. The staff at Audi Plano take our reviews very seriously. If you'd like, please contact our General Manager at (972) 249-0905. We'd appreciate the chance to make your experience a positive one. 

Diamond Waves's profile image
Diamond Waves 
recommend  Recommended
5 years ago

Great sales staff. I had Marcos Velazquez. He was simply excellent. Made the process painless and provided great support with bank and insurance. Tony “Tiny” had great communication transporting my trade. Excellent selection of vehicles you had 911 perfect for me at great price. 

Kim Salem's profile image
Kim Salem 
5 years ago

Unfortunately I had horrible experience with Audi Milwaukee and will never recommend anyone to buy from there. The splash shield to my pre-owned Audi was zip tied to the car. I found this out a month after I bought the car because the whole splash shield fell off. When I brought the car back to be repaired Audi Milwaukee would not repair/replace it without charging me the full amount. Even though they ZIP TIED the splash shield to the vehicle instead of screwing it. After I left very angered and disappointed, I called the se... read more

Business response:

Thank you for the feedback, you will be getting a call on 10/29/20. Please reach out to the general manager if you do receive a call 

Jose Antonio Espinoza's profile image
Jose Antonio Espinoza 
recommend  Recommended
5 years ago

Provided rapid solution to my request for a black Jaguar F Pace with a very favorable deal. 

Frequently asked questions about THE COLLECTION Audi

How is THE COLLECTION Audi rated?

THE COLLECTION Audi has a 4.8 star rating with 5,565 reviews. 

When is THE COLLECTION Audi open?

THE COLLECTION Audi is closed now. It will open at 9:00 a.m. 

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