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The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton
- Hotels
- Bellingham, WA
About this business
Location details
804 10th St, Bellingham, WA, 98225, United States
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Here for a conference, staff was amazing. Rooms were comfortable and clean. All the IT stuff works! Food service staff were great.
Hotel is under construction in November 2017 but they don't mention it on their website nor tell you when you check in you will have people hammering and sawing over head and have paint/solvent fumes in your room. Calling front desk gets a suggestion that you move to the Hilton in Concord. Yes, the front desk would rather you stay somewhere else, so do that from the start and avoid this hotel.
Business response:
Hi John, We apologize for your experience. Our rooms and pool are currently under construction, and the renovation is nearly complete. We expect that the rooms will be finished by this Friday or Saturday. Our pool is expected to be back in early December. We do have construction that takes place between 9-5:30 daily and we try to warn guests about this upon check-in. We are sorry that we did not do a good job of this when you checked in. We appreciate your feedback and have shared with our team so that we can make improvemen... read more
Beautiful hotel! I visited my friend there and her room was very nice and clean. The pool with a connected hot tub was also very nice.
Great room n room service is great also rooms are very clean
Business response:
Thanks for the review, Darin! We're so glad you enjoyed our two-room suites. Hope to see you again soon!
Great place! Staff are amazing and food is great!
Business response:
Thanks for the review, Marta! We appreciate the praise for our staff. We hope to see you again soon.
The atmosphere in the atrium lobby is nice and peaceful. Breakfast buffet was surprisingly good. I accidentally left a pair of shoes behind and can't get any response from "lost and found", the general manager, or housekeeping supervisor. Hiking boots are not cheap, but I'm getting the idea that this hotel is.
Business response:
Hi Barri, Thank you for staying with us and thank you for your review. We're glad you enjoyed our atrium and our breakfast. We are sorry that you had such a frustrating experience with lost & found but we are glad you got your hiking boots back. We have passed along your feedback so we can make improvements. We hope that you will give us another chance in the future. :)
Business response:
Hi Brian, We appreciate your concern. The guest you are referring to was not locked out of their room for any malicious reason; their key had timed out because the length of the stay of the reservation had ended. This is protocol at all hotels, so a departing guest who does not return a key no longer has access to their former room. Our staff accommodated the guest as soon as we became aware of the situation. When a new reservation was booked to extend the guest's stay, the specific room type they had been in was no longer a... read more
Had a great stay this past weekend in Columbus. Excellent service, clean, and friendly staff. Indoor pool and hot tub was a nice surprise. Best Hilton I’ve stayed at thus far.
Frequently asked questions about The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton
How is The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton rated?
The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton has a 4.5 star rating with 1,658 reviews.
When is The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton open?
The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton is open now. It is open 24/7.
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