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The Carling On Frankford

2.8

About this business

The Carling on Frankford Apartments is conveniently located in beautiful Carrollton, Texas. Come see our stunning Million Dollar Community Enhancements in progress. The Carling offers spacious one and two bedroom apartment homes with luxurious features including custom cabinets, new wood-like plank flooring, newly refinished countertops and 2Ó plantation style blinds throughout. Enjoy our resort-style pool with new desig 

Location details

1811 Frankford Rd E, Carrollton, TX, 75007, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.8436 reviews
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AJ Lomas's profile image
AJ Lomas 
4 years ago

They need to get it together. I submitted several maintenance requests in the beginning of July and nothing has gotten fixed. It’s the end of August now. They literally do not care. It’s sad y’all. I’ve given them the benefit of the doubt for a very long time now. Haven’t been wanting to do this since it’s petty to blast people in public like this but the truth is the truth. Fix my electrical outlets, my dishwasher, my drawer in the restroom, the toilet, the bug problem, everything. Stop lying saying you’re going to fix stuf... read more

Business response:

Thank you for providing us with your feedback, AJ. We are always open to suggestions from our residents, and it sounds as though you have some concerns with maintenance. We apologize if you have had any repair and upkeep issues with your home. Would you mind contacting us directly at carlingfrankford@alapts.com with more details about your pending service requests? We look forward to addressing these concerns and elevating your comfort and satisfaction! 

Nick Little's profile image
Nick Little 
5 years ago

These are definitely apartments I would AVOID! The buildings are falling apart and whenever there is a maintenance issue they come in and put a band-aid on it. I had to have the HVAC system worked on approx. 6 -7 times since moving in. On a couple occasions the AC stopped working. The other times I had RUSTY water dripping from the ceiling on me in the shower. It took maintenance 4 different attempts to fix the issue. The Manager Monica REFUSES to return phone calls and will not have her regional manager contact me after sev... read more

Business response:

Nick, we’re saddened to learn that your experience has not been a more accurate reflection of the positive living situation that we strive to offer. Our team works hard to keep our property looking clean and inviting and we are happy to take a look at areas that might need extra attention. At your earliest convenience, please contact the office so we may have the opportunity to discuss your concerns in more detail. We hope to work with you to resolve your maintenance concerns. Thank you kindly. 

Nick Little's profile image
Nick Little 
5 years ago
Theo Tousen Desalin L'enseignant's profile image
Theo Tousen Desalin L'enseignant 
5 years ago

Pretty outside but a mess inside 

A Paulina Uribe's profile image
A Paulina Uribe 
6 years ago

April 8,2019-This apartment complex is trash,nasty apartment with mold ever since we moved in it HAS been notified to them to come and fix it but never showed up. June 1st,2019-UPDATE THEY HAVE NOT FIXED THE MOLD ISSUE ITS BEEN OVER A MONTH THAT WE NOTIFIED THEM AND NOW WE HAVE ANOTHER ISSUE WHEN IT RAINS THE RAIN WATTER SOMEHOW SEEMS TO GET IN FROM THE BOTTOM OF THE WALLS AND IT’S ANNOYING HAVING TO CLEAN IT YET WE PAY 1,300 A MONTH FOR THIS NASTY APARTMENT 

SelenaMo Molina's profile image
SelenaMo Molina 
recommend  Recommended
6 years ago

Beautiful location! Easy access to shopping, highway, and restaurants. 

Lee Williams's profile image
Lee Williams 
6 years ago

there nasty my apt wasnt clean and Rebecca called me trash never rent from them you want 1300 but aint cleaned the apt for me to move in 

Walter Kelley's profile image
Walter Kelley 
6 years ago
Sarah Stashuk's profile image
Sarah Stashuk 
7 years ago

Frequently asked questions about The Carling On Frankford

How is The Carling On Frankford rated?

The Carling On Frankford has a 2.8 star rating with 436 reviews. 

When is The Carling On Frankford open?

The Carling On Frankford is closed now. It will open tomorrow at 9:00 a.m. 

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