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The Burgundy Inn
- Hospitality
- Ocean City, MD
About this business
The Burgundy Inn, Ocean City, Maryland. 1,649 likes · 24 talking about this · 1,667 were here. Enjoy the Boardwalk Experience without the Boardwalk Price!
Location details
1210 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I would not bring my mother here, this place is a dump! The smell in these rooms will make you sick. Floors feel unsafe. Will never return to this joint ever!
Business response:
Thank you so much for your feedback about your stay. I am extremely disappointed to hear how unsatisfied you were with your stay. It is our utmost priority to provide a wonderful and memorable vacation for each of our guests. While the rooms are cleaned daily, I will make sure the housekeeping staff pays extra attention to the smells in the room to make sure our guests have a pleasant experience. We have been thoroughly analyzing each of our units throughout the off season and are continuing to do it daily. We are replacing ... read more
Recommendedgreat stay at Burgundy with grandchildren. The recently renovated suite was beautiful and spotless. Loved the location--close to beach, restaurants and stores. No need to move the car. The staff was friendly and prompt to answer any needs--free donut andcoffee in morning-wow! The pool was beautiful and pristine. Anxious to return later in summer.
Business response:
Thank you so much for your feedback! We love having you and your family stay with us and I am so happy to hear that you enjoyed our newly renovated Poolside Apartment. I am also glad that you enjoy our location. Who wants to drive when you are on vacation? We can't wait for you to return later this summer!
Business response:
Thank you so much for your review, Pam!
Filthy and it smelled like musty mold. Our beds felt like they were going to fall down every time we slept.I swear it felt like we were being bit all night.The blind fell down when we pulled to shut it. No water pressure. We will never again return with our family to this dump. Nasty
Business response:
I apologize about the issues you had during your stay. We take your review serious and are assessing our beds. Our exterminator conducts routine, aggressive treatments of all rooms to ensure they are protected. I have addressed the blind with maintenance and they are making sure all are secure. We appreciate your feedback.
Business response:
Thank you so much for your review! It has been such a pleasure having you stay with us and we would be honored to have you stay with us again. We have been working hard to improve the experiences of all of our guests. It is our top priority that you leave with a smile and are excited to return again. I am thrilled to hear that our housekeeping and maintenance departments were prompt and responsive. We have a stellar staff ready to meet all your needs! I am also pleased to hear you are enjoying the updates around the property... read more
We rented here this past winter and the place is a dump. Starting with the mean old lady at the front desk who spoke down to us like we were nothing when we would pay our rent. Our place was smell of mold and old. Furniture was nasty. It was all we could afford but still we could have been treated better. Our neighbors said they had bed bugs and mold . Maintenence is horrible he would come in and never come back. Other people said the same thing . We would complain to Megan the manager but she stays in her office. She was no... read more
Business response:
I apologize about your less than satisfactory experience with us. We truly appreciate you as one of our off-season rentals and it is important to us that you are happy with your stay! We do require payment in full before the week of your stay begins and I am sorry that this was a point of frustration as this policy has not changed. We have been working hard this off-season on updating our units so you will see a much better product for the upcoming season!
Frequently asked questions about The Burgundy Inn
How is The Burgundy Inn rated?
The Burgundy Inn has a 3.4 star rating with 603 reviews.
When is The Burgundy Inn open?
The Burgundy Inn is open now. It will close at 5:00 p.m.
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