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The Bluffs at Mountain Park
- Apartments
- Lake Oswego, OR
About this business
The Bluffs at Mountain Park Apartments for rent in Lake Oswego, OR offer one, two and three bedroom floor plans with unparalleled appointments, luxurious comfort and extraordinary conveniences. Dramatic two level townhomes situated in the Mountain Park area of Lake Oswego and conveniently located next to PCC-Sylvania Campus, minutes from the I-5 and 217 freeways, close to downtown Lake Oswego and Portland. Enjoy the walking trails and breathtaking views surrounding a woodland community. Come home to serenity at The Bluffs at... read more
Location details
50 Kerr Pkwy, Lake Oswego, OR, 97035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Heights at ******** is extremely unorganized and unprofessional. I completed an online application(non refundable $300) as I was outside of *****************. They called on Saturday to tell me they were changing the apartment number after I already chose an apartment and completed the application. False and outdated information on the website. Fast forward to the the week I was hoping to move in, nothing had been done. *** communicated with *************************** and every day she stated she was doing different tas... read more
Business response:
*******, thank you for taking time out of your busy schedule to let us know about your concerns with your application process. While we strive for excellence in our service, we understand that there is always room for improvement. The incidents you describe do not reflect the high quality that we value in our interactions with prospective residents, so rest assured that we are looking into the matter. At your earliest convenience, we encourage you to email our Cares Team at ************************************** so we may ga... read more
We've only lived here for one month. Undisclosed to us when we moved in was mold under the kitchen sink, broken dishwasher, and no heat. We've tried repeatedly to get these things fixed and put multiple tickets in their system. We were recently kicked out of the office for trying to get these issues resolved. The staff told **, "It's not their job to resolve our problems." We asked for their supervisor, but they have not provided ** with any information. Yesterday my car was towed for my tires being over the white line. I pa... read more
The management staff is not responsive. They assist you when you find them poking around empty apartments on the property, despite their current residents needing attention to leaks in their home. They are attending to a current ongoing problem, but their maintenance staff is rude and inconsiderate in leaving a mess in the home. No updates have been given about the occurring work despite the home having large holes cut out of the wall and left open for vermin to enter. They dont care about your rising electricity bill due to... read more
Business response:
Domonique, we appreciate your candid comments as it helps us sharpen the quality of our maintenance service. We're so sorry if you've had some interactions with some of our services that you are not pleased with and that you feel the way your concerns have been handled is unsatisfactory. We want to ensure your happiness in your home, so we ask that you please contact our Cares Team at feedback@trinity-pm.com in order to resolve any ongoing concerns. Thank you, and we look forward to hearing from you
I was called to Arrive ********* to repair electrical equipment that was damaged do to sprinkler pipes that broke as an emergency service. I stopped by the next day or so with an invoice and was given a number to call and left a message. A few weeks later I dropped off an invoice again and was told i would recieve and email, no email arrived. Last week I stopped by on Friday and was told by the person in the office i would recieve an email. I waited till Today Monday April 10, 2023 and went to the office. The response from t... read more
I am a resident at one of Trinity Property Consultants' communities, Arrive Oakbrook Heights In the last two months, I have had raw sewage flood my unit TWICE due to poor plumbing, The first time, I gave them the benefit of the doubt. When it happened a second time, and they failed to have the place properly sanitized for 3 days, it's now a pattern and a health/safety concern.Aside from the possibility of having your neighbors' human waste flood your apartment, you will also be subject to insect problems, poorly constructed ... read more
Business response:
*****, thank you for bringing these serious matters to our attention. We care deeply about the well-being of our residents, so it is troubling to hear about your unique experience in our community. We acknowledge your concerns and hope to connect you with our Cares Team so we may work to give you peace of mind in your home. When you have a moment, we invite you to email us at **************************************, and we will do everything in our power to address your situation. We hope to hear from you soon.
I have been living at this property now called ReNew ****** Centre in ************, **. for almost 10 years. We have lived through 3 ownership groups and 4 management companies, Trinity being the most recent. This was and still is a great place to live with the exception of the office staff. Before I go on, let me say our rent record is spotless, always paid on or before the 5th of the month. When we signed our first lease, we read it thoroughly. The lease stated smoking of cigarettes in the common area was prohibited. Each ... read more
Business response:
*******, we are sorry to hear about the confusion surrounding our new non-smoking policies. We appreciate having you as a resident for the past ten years, and we hope for the opportunity to address your concerns. Please email us at ************************************** at your earliest convenience.
When I received the keys to my apartment, I conducted my walk through and took ************ of my unit. My refrigerator had filthy, used ice trays with disgusting residue still in the freezer and the rubber closure on the door was busted and had this nasty exposed substance coming from it. Among other findings in my unit, I notified my leasing consultant, and she assured me that things would be taken care of. Fast forward to a month later these issues STILL were NOT taken care of. Finally, 2 and 1/2 months later my fridge wa... read more
Business response:
***, thank you for your review. We strive to create a top-quality living environment for our residents, and our team is constantly working to improve our services. We are sorry to hear you were dissatisfied with the condition of your home upon moving in and the parking policies in our community. As we look into your comments, please reach out to us at ************************************** if there is anything more you would like to share. We are here to turn your experience around in our community.
I have lived at *********** in Alexandria, ** for 4 months and have experienced 2 major maintenance issues within that time. After six weeks of living here, the kitchen sewage backed up and there was sewage that ran through the kitchen and dining room. They attempted to fix it but the problem persisted for weeks. Now the entire property has been without hot water for 48 hours and the tenants are being told multiple lies. The maintenance man who lives on site stated that he wasnt aware of the issue until 12 hours after it was... read more
Business response:
********, thank you for your review. Our team works hard to provide top-tier service to the residents of our community. We are sorry to read your feedback about your kitchen and water, which does not reflect our high standards. We have escalated your review to our ********** and encourage you to reach out directly. When you have a moment, please email us at **************************************. We look forward to restoring your confidence in our community.
I wish I could give zero stars. I have. Been dealing with a leak in my ceiling for months. They claim they fixed it. It has never been repaired. The ceiling is going to collapse. It has now spread to the bedroom closet. They do not fix anything. I really wish I could get out of my lease. If you are considering moving into The Hub Apartments in ***********,** please don't! The stain on the ceiling has spread dramatically! I am soo disgusted with the ****************** and Maintenance. It's really sad. I work hard for my money... read more
Business response:
*******, thank you for writing. Our team prides itself on providing top-notch service to our residents, and we are sorry to read your review. Your feedback about your ceiling does not reflect our high standards. We have shared your review with our Cares team and would love to discuss how we may assist you soon. Please email us at **************************************. We hope to hear from you soon.
Frequently asked questions about The Bluffs at Mountain Park
How is The Bluffs at Mountain Park rated?
The Bluffs at Mountain Park has a 2.7 star rating with 253 reviews.
When is The Bluffs at Mountain Park open?
The Bluffs at Mountain Park is closed now. It will open tomorrow at 8:00 a.m.
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