The Apartment Source

19th Hole 

on Citysearch

15 years ago

The Apartment Source IS NOT TMG MANAGEMENT – I came across all of these postings on Citysearch and I just need to clarify something. I used to work for The Apartment Source for 2 years and I loved working there. The Apartment Source has nothing to do with TMG Management. The Apartment Source shares an office space with TMG Management and helps rent out some of their properties, but The Apartment Source represents about 30 different management companies around the city. The Apartment Source is owned and separately operated by... read more

Wakeboarder02 

on Citysearch

15 years ago

Give your money to people who are respectful-Don't rent here – I left a deposit with Apartment Source for 1/4 of the rent prior to my move in. I drove all the way from St. Louis with a moving van and a cashiers check made out to Apartment Source and prepared to sign the lease on the agreed move-in date. I wisely insisted on walking through the apartment earmarked for me before signing the lease (thank god for that, otherwise I would be living there right now). They promised it would be painted and the enormous black stains i... read more

mrjjman 

on Citysearch

15 years ago

Not Even For $1 Million – We moved in to the unit on August 1 of last year. The sales person with TMG promised that it would be cleaned and painted and the half-dozen problems we noted (missing outlet covers, broken light fixtures, broken plumbing fixtures, broken shelves in refrigerator, etc.) would be fixed before we moved in. It took three calls to finally get them to admit that they promised in writing to fix these things and I had to take photos of the damage before we moved in our stuff to prove it wasn't our movers wh... read more

ChristySoCal 

on Citysearch

16 years ago

Mixed Signals - I have lived in a TMG unit for 3 Years! – I must speak up when it comes to TMG Management. I have lived with my 3 other roommates in a TMG unit on Greenview & Fullerton for the last three years and have had an opposite experience. Sure I have had things go wrong here (our dishwasher also broke) but it got fixed in a week. I have never really had any issues with Todd, and when I couldn't pay my rent on time for a few months I spoke with him and he helped me work out a payment plan, which most management compan... read more

mps4497 

on Citysearch

16 years ago

Horrible management company – I have lived in an apartment through TMG management for the past year. The place is decent in a good location and rent is fairly cheap. We didn't have many problems until one of the washing machines and our dishwasher broke. It took about 20 calls to get anything done and the dishwasher they replaced with doesn't work either. I have to say I agree with the rest of the review, Todd is a straight up a*s! He has no business being the manager of anything. I called him a week ago to tell him we were ... read more

young504 

on Citysearch

16 years ago

Awful customer service / response time coupled with an abomination of a landlord = don't rent a TMG property – Is it possible for a second-floor bedroom to flood? Only in a TMG property. After the ice on the side of the building melted multiple times and subsequently soaked the carpet in my bedroom, I decided to reduce my rent by 25% for the month in question, as my room was unlivable for more than half of the month. One of their solutions was to blowtorch the rest of the ice off of the side of the building. I am no scientis... read more

rorita 

on Citysearch

16 years ago

horrible slum lords. – DON'T rent from them. There's enough negative feedback online, I cannot believe they're still in business. Todd Lawrence is extremely rude, the office manager, Adrianna is also rude but apparently scared of me, since she puts me on hold when I call now and then Todd picks up (even though Todd yelled at me for insisting I speak with him and no one else). My apartment flooded in July and I am STILL trying to get them to fix it. After MONTHS they finally said sure they'd fix it, but we need to vacate the ... read more

InternetProfessional 

on Citysearch

16 years ago

Unfortunate they've not been trained in humanity! – It's a simple fact that before I decided to rent from TMG Management/The Apartment Source that my experiences with the staff had been consistently underwhelming. All of whom (primarily 3 individuals who I interracted with) met me with attitude, disinterest and arrogance. Being blinded by the quality of the unit which I had managed to source through a third party agent, I passively ignored the signs. A lack of professionalism, delay in responding to solid queries and a real ... read more

GetURshinebox 

on Citysearch

16 years ago

Best Locator Service I Used This Year Due to the Agent! – I used the Apartment Source to find my two bedroom apartment and the agent I had was great. He negotiated the price down with the landlord and followed up with us after we moved in to see how things were going in our new place (even though his job was done after we signed the lease). I went to two other well known locator companies but they weren't half as personable and they acted like they only cared about getting their comission check. As far as the management end ... read more