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The Abbey at Spring Town Center

3.8

About this business

Location details

21801 Northcrest Drive, Spring, TX, 77388, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.8314 reviews
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Jordan B.'s profile image
Jordan B. 
6 years ago

Best in town! Having recently relocated to Texas, we are extremely pleased with The Abbey At Spring Town Center! We worked with a highly reputable realtor and our corporate relocation services to research many different communities and options in the Spring area. After viewing multiple options, The Abbey At Spring Town Center was by far the best option for our family. Location, amenities, and price are all wonderful. Allison and the entire staff at the Abbey are amazing! They often sponsor community events and have made our ... read more

Amy S.'s profile image
Amy S. 
6 years ago

Quiet and affordable pet-friendly community in a wonderful location... My husband and I have been here for just over two years. It's a lovely, quiet neighborhood with excellent rates and amenities. During our time here our a/c, refrigerator, and dishwasher have all broken down at least twice each. Maintenance was quick to repair the issues. They have even come in late at night when the building lost power. All of our neighbors are super friendly. As dog owners, I think the best perk is the dog friendly environment and the pa... read more

Alexis W.'s profile image
Alexis W. 
6 years ago

Customer Service I recently bought a large amount of furniture during a sale. The ladies in the leasing office were super accommodating. They even had maintenance bring extra big boxes into my apartment. One even helped carry a large box to my place. I am moving out to relocate for my job, and they were still eager to help. It was greatly appreciated. 

Ashleigh B.'s profile image
Ashleigh B. 
6 years ago

Flooded out of my roach infested apartment Living here was a terrible experience. My apartment was infested with roaches, maintenance did nothing about it although they would fill out work orders as done. Same thing for our front window that would leak every time it rained. they never fixed the problem, only painted over it. Mold started growing in the apartment when I was there, they refused to even test for it, they just painted over the evidence. I was also flooded out of my apartment from plumbing issues, They refused to... read more

Melissa J.'s profile image
Melissa J. 
6 years ago

Very helpful and action oriented These ladies are amazing. People will always have issues wherever they live, and what matters most is the response of the staff. This staff is AMAZING! ALL OF THEM! I have had to encounter them all in dealing with little things upon moving in 3 weeks ago; Paloma, Darlene, Audrey, Milli, Melissa and Laura. They are all pleasant and attended to my needs...I am getting a new dishwasher and Hector, the maintenance supervisor goes above and beyond to ensure that I am happy. Thanks to all of you wh... read more

LaQuieta W.'s profile image
LaQuieta W. 
6 years ago

LACK of professionalism and moral integrity I've had multiple unfavorable incidents with this property from poor customer service to the lack of professionalism. However, today's experience has struck a nerve with me. The management here lacks moral integrity and professionalism. It's often baffling to me when people can make false claims without a conscience. I filed a complaint with the corporate office regarding him never returning my calls and the office being closed early on a Saturday. They said he'd follow up with me ... read more

Samantha S.'s profile image
Samantha S. 
7 years ago

Great community! Is there an option for 6 stars!? Driving into the community felt like home, they have great curb appeal! Did i mention the LOCATION?! I have visited many of the apartment communities in the Spring area in search of my new home and nothing else compared to this beautiful community. It's obvious why this is probably their most prized community from Abbey Residential! I'll also add that the staff delivered excellent customer service and seemed to have a great rapport with their other residents. I could definite... read more

Susan S.'s profile image
Susan S. 
7 years ago

I love the staff and location I moved here approximately 7 months ago and I can honestly say it has been a wonderful experience! Kimberly and Allison have always been a great help in the office. They are very kind and get things done quickly. I got to meet the new property manager and he seems to have a good head on his shoulders. I got to meet the previous manager Karen, which was nice but not very helpful. Also location is key here. Everything is literally right outside of the community. On a good day you could walk to tar... read more

Jeffrey M.'s profile image
Jeffrey M. 
7 years ago

Nice community I recently moved into Abbey and I have had a good experience so far. The staff is friendly and attentive, The property is really nice with some good features like the pool and splash pad and when I was moving in the process was very easy. Overall I would recommend this community to anyone looking around. 

Frequently asked questions about The Abbey at Spring Town Center

How is The Abbey at Spring Town Center rated?

The Abbey at Spring Town Center has a 3.8 star rating with 314 reviews. 

When is The Abbey at Spring Town Center open?

The Abbey at Spring Town Center is open now. It will close at 6:00 p.m.  

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