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The Abbey at Spring Town Center
- Apartments
- Spring, TX
About this business
Specialties Luxury Garden Style newer community in the beautiful suburbs of Spring, Texas. Located off 99 Tollway, you have an easy short commute to Downtown, The Woodlands, Tomball, and into West Houston. History Established in 1984. Abbey Residential continues to grow and currently manages communities in Texas, Alabama, Georgia, and Florida.
Location details
21801 Northcrest Drive, Spring, TX, 77388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I AM A CURRENT RESIDENT I have been a resident with this site since before the Abbey came along. Before them it was a great place to live. The community was great, the amenities were great and it was just a top notch place to live worth every penny. BUT, since the abbey has taken ownership these are the experiences I have had. Where these 5 star reviews are coming from must be the office personnel themselves because NOBODY wants to stay. PARKING There are never any spots available for you to park in anywhere near your buildi... read more
Avoid this community. My fiancé and I moved into this apartment complex about around January of 2017 and we signed an 18 month lease for about $14k a month. There is an issue with trash being left out in the halls by kids and probably the valet trash service. People complained including myself and one they blamed it on maintenance and said it was their responsibility then they sent out letters to certain tenants telling them to clean up in-front their doors. There has been 2 crimes that happened on the property within the la... read more
Modera Deserved 5 Stars, The Abbey not so much. Lets start with the terrible transition The Abbey has done to the Modera Spring residents. Resident portal taken down 5 months ago, still has not been returned. Pay rent by cashiers check because its 2017 and writing checks is obsolete. 3 weeks later receive a notice that rent was short by $1.12, not a phone call, just a warning attached to the door. Next day another notice for $1.12 missing rent, take 4 quarters a dime and 2 pennies to the front office, don't accept cash. In o... read more
Business response:
Thank you for your feedback. When we purchased your community there was a transition period between the prior owner rental online portal and your new one being set up. It has been in place for months now and thank you for your patience. We do ask for as many packages to be entering into our package lockers and that is possibly the notification you received. We are sorry for the delays in getting your package and we do try hard to make sure all our residents receive their packages in a timely manner. Thank you again for your ... read more
SUCKS THEYLL TAKE MODERA OFF EVERYTHING ELSE BUT THE FIVE STAR REVIEWS. pathetic. Hope you have checks handy because it cost up to 45 dollars to process rent payments ! Apparently they don't know how to manage files either. Half the complex supposedly doesn't have renters insurance. Not our problem. The landscaping is better that's about it
Business response:
We offer echeck payment for $1.95 transaction fee. The $45 fee is only if you wish to use your credit card to pay rent. We are sorry for the confusion and have sent all residents this information. We are working hard to make improvements on this beautiful property. Thank you for noticing the landscaping.
Disrespectful The apartment itself is great. Now if you ever have an issue and have to deal with the management upfront goodluck getting your problem solved. I believe that the group of individuals currently working up there have a combined IQ equivalent to a brick wall. It's hard to have to constantly deal with such a highly uneducated/ disrespectful staff. The apartments at the modera might be grand, however, your company is only as good as its employees... in this case poor.
Business response:
We appreciate you taking the time to provide your feedback. Here at Modera Spring Town Center, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out us at 281-370-7700, and we will set up a time that works best for you.
Great location, caring and creative staff I've lived here over a year. John is especially helpful, and the rest of the staff is eager to please. The few maintenance issues I've had have been handled promptly. The interiors are stylish and made with quality. There are many amenities.
Business response:
Thank you for your wonderful comments. I will share with our team. We are so happy to have John here at Modera Spring Town Center. We are glad we were able to assist you and thanks for mentioning our stylish interiors, we are very proud of our community. We look forward to your continued residency.
Quiet Neighborhood. Nice Location. I chose this complex on location and how nice everything is. I would recommend it to any one.
Modera Spring Town Center Review A very nice apartment complex! Other than all of the great stuff you can already see in the features list and pictures, here's what I can add. Pros: - Solid construction, very little sound transmission between units. - Front office staff is friendly and competent. - Maintenance staff is likewise on the ball. Due to the newness of the apartment, I've had to submit a number of maintenance requests to deal with the types of problems inherent to new buildings. All of those requests were completed... read more
Outside Looking In - Modera Spring Town Center Apartments The appearance of Modera Spring Town Center is exquisite, however if you are a single person living there,make sure that you can afford all the expenses. The apartments are nice, very rich looking, and spacey, and they are brand new. But, the parking is terrible, very bad, you pay a lot of money to live here, and cant even park by your building at all majority of the nights. Also, they use to be strict on who they let move in , now anyone can live here. You have your ... read more
Frequently asked questions about The Abbey at Spring Town Center
How is The Abbey at Spring Town Center rated?
The Abbey at Spring Town Center has a 3.8 star rating with 295 reviews.
When is The Abbey at Spring Town Center open?
The Abbey at Spring Town Center is open now. It will close at 6:00 p.m.
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