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The Abbey at Spring Town Center
- Apartments
- Spring, TX
About this business
Specialties Luxury Garden Style newer community in the beautiful suburbs of Spring, Texas. Located off 99 Tollway, you have an easy short commute to Downtown, The Woodlands, Tomball, and into West Houston. History Established in 1984. Abbey Residential continues to grow and currently manages communities in Texas, Alabama, Georgia, and Florida.
Location details
21801 Northcrest Drive, Spring, TX, 77388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Beware! Appears luxurious…. It started off a really amazing experience. Moved here 2020. As time goes on the effort to maintain this luxurious property continue to fall by the wayside. I have been dealing with an issue with ants for over a year now. I have had constant battles with this and even the management staff (even regional) disregarded the impact that having my kitchen overrun with ants would cause. Be careful when choosing this place as your home. They believe in putting a bandaid over the problem as opposed to fixi... read more
Business response:
Thank you for your review, Courtney. Unfortunately, ants can be a difficult pest to control, especially when we experience long periods of heavy rain, as we had for several weeks around the time of your complaint. They are very persistent in attempting to find dry areas and make their way indoors, despite our every effort to keep them out. We have been committed to resolving the issue in your apartment since it was first reported and hope that we have come to a satisfactory resolution.
So Cozy!! The office staff has truly made my transition to Spring so simple and warming. Karen, Katt, Ashly and Danielle make me and my family feel so welcome already. I highly recommend The Abbey Spring to anyone looking for an A+ leasing experience. I am living in the B1 two bedroom layout, and I love the space and the stand up shower in the guest room!
Business response:
HI! Thank you, thank you for taking the time out to leave a review and giving us 5 stars and an A ! We are excited that you have made your home here at Spring Town Center and I am so glad it shows! Best of Wishes Always ~ Katherine DiBello, Property Manager
Current resident I have been living in the Abbey since Oct 2019 and i don’t understand the bad reviews. I absolutely love the beautiful property and love the actual apartment with the deep soaking tub, spacious layout and high ceilings. It’s one of the few apartments I was able to find with “wood” floors on the 3rd floor instead of only carpet. My maintenance requests have always been addressed the same day i call the front office. On the down side Finding Parking in front of my building in the evening was a problem until i ... read more
Best in town! Having recently relocated to Texas, we are extremely pleased with The Abbey At Spring Town Center! We worked with a highly reputable realtor and our corporate relocation services to research many different communities and options in the Spring area. After viewing multiple options, The Abbey At Spring Town Center was by far the best option for our family. Location, amenities, and price are all wonderful. Allison and the entire staff at the Abbey are amazing! They often sponsor community events and have made our ... read more
LACK of professionalism and moral integrity I've had multiple unfavorable incidents with this property from poor customer service to the lack of professionalism. However, today's experience has struck a nerve with me. The management here lacks moral integrity and professionalism. It's often baffling to me when people can make false claims without a conscience. I filed a complaint with the corporate office regarding him never returning my calls and the office being closed early on a Saturday. They said he'd follow up with me ... read more
Great community! Is there an option for 6 stars!? Driving into the community felt like home, they have great curb appeal! Did i mention the LOCATION?! I have visited many of the apartment communities in the Spring area in search of my new home and nothing else compared to this beautiful community. It's obvious why this is probably their most prized community from Abbey Residential! I'll also add that the staff delivered excellent customer service and seemed to have a great rapport with their other residents. I could definite... read more
I love the staff and location I moved here approximately 7 months ago and I can honestly say it has been a wonderful experience! Kimberly and Allison have always been a great help in the office. They are very kind and get things done quickly. I got to meet the new property manager and he seems to have a good head on his shoulders. I got to meet the previous manager Karen, which was nice but not very helpful. Also location is key here. Everything is literally right outside of the community. On a good day you could walk to tar... read more
Nice community I recently moved into Abbey and I have had a good experience so far. The staff is friendly and attentive, The property is really nice with some good features like the pool and splash pad and when I was moving in the process was very easy. Overall I would recommend this community to anyone looking around.
Disturbed. The actual apartment is very nice upon moving in. Until you actually wake up in the middle of the night from mice scratching in the walls. The foundation of the apartments is complete trash. Everyday we come home to bugs. My 3year old son has woken up to pest (HUGE ROACHES) IN HIS BED! We’ve called Management and the response was it’s normal to have rats and roaches in your apartment due to the hurricane. Whaaaa?!?! This is not normal. We pay a pretty penny to live here and it’s just too many options to have to de... read more
Frequently asked questions about The Abbey at Spring Town Center
How is The Abbey at Spring Town Center rated?
The Abbey at Spring Town Center has a 3.8 star rating with 287 reviews.
When is The Abbey at Spring Town Center open?
The Abbey at Spring Town Center is closed now. It will open at 9:30 a.m.
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