This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Abbey at Spring Town Center
- Apartments
- Spring, TX
About this business
Location details
21801 Northcrest Drive, Spring, TX, 77388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Nasty Property Management After 8 years of residency, this property has made it clear that tenant safety, well-being, and rights mean nothing. Despite paying rent on time and following all rules, I was retaliated against for exercising my First Amendment rights by posting truthful reviews about the property’s failure to address my long-standing wasp infestation. However, instead of simply resolving the problem, management hired an attorney to intimidate and bully me for months into signing an agreement to delete my initial r... read more
Great Place To Live This place is a such a neat place to live. It's in a residential location away from the hustle and bustle of town. Very quite and well kept. Great place to call home.
Do not move there If anyone does not want to lose their peace of mind, please do not move into this property. During the year of my contract, the air conditioning did not work for 3 months, I reported it by all means and they never solved it, my family and I had a very bad time, cockroaches are a terrible problem, they come out everywhere, there is no proper maintenance to eliminate that pest and in general when you need a repair they are inefficient, and they go up to many days later. There is also a lot of vandalism, they ... read more
Beware! Appears luxurious…. It started off a really amazing experience. Moved here 2020. As time goes on the effort to maintain this luxurious property continue to fall by the wayside. I have been dealing with an issue with ants for over a year now. I have had constant battles with this and even the management staff (even regional) disregarded the impact that having my kitchen overrun with ants would cause. Be careful when choosing this place as your home. They believe in putting a bandaid over the problem as opposed to fixi... read more
Business response:
Thank you for your review, Courtney. Unfortunately, ants can be a difficult pest to control, especially when we experience long periods of heavy rain, as we had for several weeks around the time of your complaint. They are very persistent in attempting to find dry areas and make their way indoors, despite our every effort to keep them out. We have been committed to resolving the issue in your apartment since it was first reported and hope that we have come to a satisfactory resolution.
No hot water, Bugs, Unprofessional As soon as we moved into the unit they gave us it had bugs and more than half of the electrical outlets in the apartment were broken or falling off the wall. And if you go to the office and try to make the people do their jobs they get mad and find any excuse to evict you! Horrible place. Wouldn’t waste your time.
Business response:
Kati, Thank you for your feedback. We offer weekly pest control services and I am happy to put you on the list to be exterminated. Please email me at managerbriarforest@abbeyresidential.com or call the office at 281-957-6517 to tell me your apartment number and I will make sure you are on the list. I'm also available to discuss your maintenance concerns. Please reach out. Thank you!- Kristin
Incompetent Management & Poor Maintenance The property is severely understaffed and severely out-dated. For 4 months, our building clogged with sewage rising from both tubs. Each apartment is either infested with roaches or rats. Horrible experience. Currently attempting to have my lease terminated.
Business response:
We are currently not understaffed, Dexter, and our property is clearly not outdated. Additionally, it is not accurate to claim that every apartment is infested. We respectively disagree and believe some of these statements are inaccurate, however, we do value all feedback and will continue to work diligently to provide the best possible living experience for all residents. If you would like to discuss your concerns further, please contact us at managerbriarforest@abbeyresidential.com 281-957-6517. Thank you.
From A 5+ Year Resident housing and maintenance are good, but the reckless driving & speeding that take place due to the management not wanting to add or repair speed bumps is terrifying.
So Cozy!! The office staff has truly made my transition to Spring so simple and warming. Karen, Katt, Ashly and Danielle make me and my family feel so welcome already. I highly recommend The Abbey Spring to anyone looking for an A+ leasing experience. I am living in the B1 two bedroom layout, and I love the space and the stand up shower in the guest room!
Business response:
HI! Thank you, thank you for taking the time out to leave a review and giving us 5 stars and an A ! We are excited that you have made your home here at Spring Town Center and I am so glad it shows! Best of Wishes Always ~ Katherine DiBello, Property Manager
Please look elsewhere I have a flooding issue since day one. I told management ( Edee or Edna) about it she ignored me. Secondly the leaking issue turned into a mold issue, my bathroom was a mess my bathtub was caving in from the wall. Maintenance was no help, they will come in and out of your apartment without no work orders. The apartments is roach infested, the roach issues is not fixable. Roaches everywhere bathroom, kitchen, livingroom and closets. I had to break my lease because it was tooo much problems with this apar... read more
Frequently asked questions about The Abbey at Spring Town Center
How is The Abbey at Spring Town Center rated?
The Abbey at Spring Town Center has a 3.8 star rating with 314 reviews.
When is The Abbey at Spring Town Center open?
The Abbey at Spring Town Center is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com