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Dr Thao Nguyen Tran is a board certified ophthalmologist with specialized fellowship training in pediatric ophthalmology. Dr Tran has over 15 years experience in cataract and eye muscle surgeries.
1641 N Milwaukee Ave #10, Suite 10, Waukegan, IL, 60048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dr.Tran and her assistants were wonderful however her office staff is the absolute worst I have seen. Kim especially is rude, doesn't listen, takes her time sending in paperwork. A copy of my visit notes were never sent to my neurologist or given to me. They charged me 180 dollars and promised a refund that hasn't yet been received almost 3 months later when I wasn't supposed to be changed in the first place. They also sent all the bills to me instead of the insurance. Each time I call there is a different excuse as to why i... read more
Business response:
Dear Brittney, we appreciate your comments and we will work to improve our correspondence with you and your physicians. We do have a patient portal where you can communicate and see all of your visits online. As for the financial problems, your review should be directed towards your insurance company. When the insurance pays, you will receive your deposit back. Sincerely, Dr. Tran
Thao Nguyen Tran Md Sc has a 4.3 star rating with 35 reviews.
Thao Nguyen Tran Md Sc is open now. It will close at 6:00 p.m.
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