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Texas Roadhouse
- Steakhouses
- Columbus, OH
About this business
At Texas Roadhouse in Columbus,OH we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to ... read more
Location details
5940 E Main St, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Personally I wouldn’t even give it this one star. ONLY reason I’m giving it that is because Dean was the best employee you have. Called on a Sunday about 6 pm to order carry out. No answer. Ok I get there and Alicia is taking orders, I’m standing there and she starts playing on her phone. Ok..... I said are you ready to take my order? She said oh my bad thought you ordered. Worst customer service skills I have ever seen. Rude, smacking lips and not very friendly. So I proceed to order, taking my 9 year old to use the restroo... read more
Business response:
Courtney Loos , we are sorry you didn't enjoy your visit with us. We typically provide Legendary Food & Legendary Service, but it sounds like we fell short for you. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Business response:
Ronnie Campbell , Thank you for your comment. We'd like the chance to learn more about your visit, please give our Guest Relations team a call at 1-877-426-3672.
We went to Texas Roadhouse tonight for dinner, got seated right away. We sat for 20 minutes for service just for a damn drink!!! SIX (6) waiters passed us by, even the MANAGER!!!!! NO ONE acknowledged us!! Very disappointed and very pissed off!! Will not be returning!!! We left! Thanks Texas Roadhouse for nothing!!!!!!
Business response:
Perry Leigh Foster , we are sorry you didn't enjoy your visit with us. We typically provide Legendary Food & Legendary Service, but it sounds like we fell short for you. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Great employees and food! Our waitress Michelle was awesome, even gave me her pen when I said I liked it lol. Our steaks were yummy, however mine was a little smaller than I expected. Will definitely visit this location again!
I love it the food was delicious service was awesome we had fun I will go back again
Business response:
Thanks so much for the love!
Have been going here since it opened at this location. Last two times we have gone we have not been very pleased. The steaks are very over cooked. The appetizer came out 10 minutes after we received our steaks. The waitresses are not real attentive.
Business response:
Brenda, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Four meals ordered, only one was cooked correct. That's just the start.
Business response:
Tom, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Business response:
Renee, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.1 star rating with 4,442 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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