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Texas Roadhouse
- Steakhouses
- Gainesville, GA
About this business
At Texas Roadhouse in Gainesville,GA we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers ... read more
Location details
895 Dawsonville Hwy, Gainesville, GA, 30501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First of all we got our salad in dirty bowls with no utensils to eat it with so once we finally got another salad in a clean bowl my salad had mold on the cheese and the manager took it to the back where she has "better lighting" to see it lmfao and came back and told us it was machine grease from the cheese slicer. (That even worse, so now it's okay to feed your paying customers MACHINE GREASE?) All she had to say was 'I apologize, but it's not my fault. Day shift cuts the cheese in the mornings, but I can get you another o... read more
Love
What's the deal with the phone staying busy past a certain time? My mom tried calling for 2 hours the other night and when she finally got through it said "we are no longer accepting calls."
Great as always!!!! No better Ribeye steak anywhere! Been the best since day 1!
Great food and great service!
We also were celebrating and had the very same experience. Yes, it was very run down, smelly and th hostess wasn't friendly at all. In addition, I ask for tea, half sweet and half unsweet. I was brought a glass half full of sweet and another half full glass of unsweetened! We were also served two empty pails with no peanuts? Then after opening up a very greasy and dirty menu, baby roaches fell out of the menu and ran all over the table and me. After explaining to a very young lady (evening shift manager I assume) why we were... read more
Business response:
Very sorry to hear about your experience, Barry. This is not at all the type of visit we want to provide for you, and we are sorry that we did not live up to our own legendary standards. Please give our guest relations team a call at 1-800-TEX-ROAD if you would like to talk about your visit at greater length.
Had one of if not my worst experience plan to file a complaint tomorrow
Business response:
We'd love to talk with you about your visit, Jerri. Please give us a call at 1-800-TEX-ROAD so we can learn more about your visit.
Need new management and cooks used to be good now we just go to long horns
Went for my birthday!!! Had a perfect steak perfect Bloody Mary and they sang me happy birthday roadhouse style without being asked just from the info when they carded me!!!! Loved it
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.2 star rating with 4,048 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com