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Texas Roadhouse
- Steakhouses
- Charlotte, NC
About this business
At Texas Roadhouse in Matthews,NC we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to ... read more
Location details
10450 E Independence Blvd, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad. Didn't even know who the waitress was and when we asked someone else for something they said they couldn't get it for us and asked us who our waitress was. Horrible service!!!! Even when you are busy at least pretend that you care and acknowledge people.
Business response:
Brandy, we sure are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Food was very good, waitress was attentive and sweet. Great experience!
Disappointed. We dine here 2 -3 times a month for years. The customer service goes down hill every visit. The girls that are supposed to greet you when you walk in don't say a word. You have to get their attention to get seated. The waiters never check on you once the food is brought out. You have to flag someone down to get anything. The peanuts are always stale. I guess we want be going back. Very disappointed. Used to really enjoy this establishment.
We had a group of 70-80 people from AutoBell Carwash company. They took care of us in an orderly fashion. Quick service and awesome customer interaction! Thanks for accommodating us, see you all next year!!
We went yesterday for just a casual dinner with my wife and daughter and everything was perfect. Megan was our server and she was attentive, friendly and efficient.
Great service good food no wait took us right back got our drinks quick keep coming around to make sure our drink were full asked us did we need anything
Took 40 minutes to get in, which is ok. 20 minutes to get drinks. Got salads then 5 minutes later got our silverware. Got 1/2 of our food then 10 minutes later got the other half. Server was working hard but had 2 groups with over 10 people each plus our 7 plus another table. Will not go back.
Great Experience. Everything was great. It was Father's Day and my daughter's 21st Birthday. Nathan and the girl. God. I can't remember her name but they were great.
They were to busy to bring us our salads. Brought our meals. Blame blse about why we didn't get our salads
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.2 star rating with 4,671 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 9:00 a.m.
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