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Texas Roadhouse
- Steakhouses
- Norton Shores, MI
About this business
Location details
5250 Harvey St, Norton Shores, MI, 49444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was Sunday before Valentine's Day and very busy with a lot of large family groups but the service was great and my steak was cooked just right and tender. The staff did a great job!
Thr ribs were dry. I bought takeout and sorry i did. No sauce or anything. Fingers were not sauce covered.
Business response:
We are sorry you didn't enjoy your ribs. Hope you told your server so we could replace them!
We had a large group (31 people) the staff Im sure were stressed, but they did a great job and hit it out of the park. Awesome job
Two pricey porterhouse steaks had to be sent back due to being overcooked. Remade steaks and added new sides, but not mention of any discount off of bill. Some other steaks were dry without any juice. Server was not very attentive to details. Had to ask for items several times. They were very busy, but another large group sat down after us with a different server, had appetizers, etc., and were done eating shortly after we got our entrees. Somewhat of a disappointment after visiting other locations.
Business response:
Thank you so much for the feedback, we are very sorry you didn't enjoy your experience. If you'd like us to look into your experience further, please reach out to us with additional information here: http://spr.ly/61828TnfG
I am 63 years old. After waiting a while I and my wife were led to a half table, with two very rickety high chairs. Did I mention that it was in the isle by the kitchen. All the waiters rush by for everybody in the place. So much for a quit meal with my wife. Never again!!!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,148 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m.
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