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Texas Roadhouse
- Steakhouses
- Lake Charles, LA
About this business
Location details
3431 Nelson Rd, Lake Charles, LA, 70605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The food here is good. On the other hand they have a lot of bullies that pick on some of the ones that's just there to make money. WAY TO MUCH DRAMA AND BULLING GOING ON OVER THERE!!!!
I love roadhouse, but tonight it was not good. Not only did it take over an hour to seat us, but multiple groups got seated before us, who waited less time. Then our server sucked, food wasn't cooked right, and my son's food took almost 45 minutes to come out, and his was ordered with our drinks... I don't know what was up with tonight, but that was the worst service I have ever had at Texas Roadhouse, and that's saying something because like I said, I love eating there.
Business response:
Thank you for the feedback, Lacy Leann Trumble. This is not the type of experience that we want you to have. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your visit and try to make things right.
Smh they bring the dam food real cold to you. Plus Flys flying around. Bad experience here
Mom's not done enough mine over done!average at best!
On top of horrible service my chicken fried steak was so over cooked the steak was indistinguishable as food!
Waited an hour for our food. Never got our salads. When we did get our food they brought us someone elses order. I would much rather watch grass grow then go back and eat here. The WORST possible experience I've had at a restaurant. If you want to go somewhere and have terrible service feel free but I dont recommend it at all. I had better service at Wendys then they offered.
This place has the worst service ever!! The last 4 times my husband and I have been here they have completely screwed up our order!! After giving it that many second chances I have to say I'll never return here again and would recommend McDonalds to a person over this place! It doesn't even deserve a star!
Destiny served my friend and I and she was pretty amazing! If you go to the restaurant, make sure you ask to sit in Destiny's section. You'll be glad you did. ;)
My Wife and I love this place! Food and service is great.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.4 star rating with 4,164 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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