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Texas Farm Bureau Insurance Company
- Insurance
- Waco, TX
About this business
The Texas Farm Bureau Insurance Companies were incorporated to sell and service the auto, property, life, and health insurance needs of Texas Farm Bureau members. Headquartered in Waco, Texas, we serve more than 300,000 customers and their families. Our 700+ multi-line agents and 300+ claims personnel stand ready to provide prompt, efficient service at over 250 offices statewide. And industry leaders agree …A.M. Best, the leading barometer of financial and operational strength, rated our companies “Excellent&rdq... read more
Location details
7420 Fish Pond Rd, 7420 Fish Pond Road, Waco, TX, 76710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If youre looking for an insurance company to keep your info hostage over a membership fee, this is the company ! This happed to me today at 2 separate locations over the phone . My bank called me back after I gave him the number to my insurance lady , and they proceeded to tell my bank that I have not payed the yearly membership fee so they can not give out info until I do. The fact that they told my bank ,who was only looking for proof of windstorm , before contacting me is the most ridiculous thing I have ever heard . This... read more
I was hit by debris thrown up from the road by a vehicle in front of me while driving on the interstate. I didnt dodge it. I didnt even notice the damage until I was home. Thinking it might be a large bill to fix, I called Texas Farm Bureau. I was trsnsparent with them I want to get my car fixed. They offered no advice. The estimate was $1500 so I stopped the claim and just paid for the repairs out of pocket. Now I have a ding on my driving record for a Collision. Why, it's how I answered the questions asked by Texas Farm Bu... read more
Terrible, disgraceful insurance company. **************** is a nightmare, can never get ahold of anyone, everything takes way longer than necessary, and good luck getting them to cover any homeowners claims.
This place is a joke, we were hit by one of their drivers in November and took until end of January for them to finally appraise our car. Their estimate was less than half of the actual repairs. Poor communication, nearly impossible to get a hold of anyone. They dont hold up to their word that theyre going to email something or call us back.
Poor customer service, deceptive claim practices. Good luck getting them to take care of your claim. Initial inspection less than 3 min wrote a 5k estimate. Shop initial estimate over 25k. Took 17 business days to handle the initial supplement by policy they have 15 days. They intentionally under pay claims. Poor communication the only way you get communication is if you file a complaint. I filed a tdi complaint 1/25/24 seeking assistance regarding their lack of timeliness and inability to handle a supplement correctly. They... read more
12-2-23 Saturday 6:55am i hit a deer between three rivers and choke canyon in the middle of the Country. Called farm bureau and an answering service answered and switched me to road side assistance. Road assistance voicemail responded, we are open Monday thru Saturday 7am to 5pm and hung up. The third time I called farm bureau, I told them not to transfer me till someone answers the phone from road side assistance. Answering service came back about 5 minutes later and stated, I cant help you because road side assistance wont... read more
I have this company for my home and auto. The last 2 months I have tried to make the payment for my policy since I will not do auto pay due to the headache. I have went on the app and the website and tried to pay. Last month it gave me an error message twice then they went in and took two payments out of my bank account. I called the bank and had one of the two cancelled and Texas Farm charged me a $30.00 fee for returned payment. They did not tell me about this fee until I went to pay this month and the bill was higher so I... read more
After a long couple years period of a agent who doesn't answer ****** back, refuse to answer small questions also taking out payments without consent. I waited to talk to my agent about renewal. But Instead took payment without consent. after a full week waiting for refund, still no refund, I have never had such a huge headache over an insurance company. I will NEVER sign up again. Such garbage how I'm mistreated.
Garbage company. Had hail damage on my RV they said take it to a repair shop to get an estimate on repairs. They gave me the claim number and I took it the same day I got the number. The repair shop called them with the repair costs the same afternoon. They said they were going to send an adjuster out to look at it. Its been 3 weeks still havent sent anyone out. After getting this settled Im changing.
Frequently asked questions about Texas Farm Bureau Insurance Company
How is Texas Farm Bureau Insurance Company rated?
Texas Farm Bureau Insurance Company has a 2.3 star rating with 87 reviews.
When is Texas Farm Bureau Insurance Company open?
Texas Farm Bureau Insurance Company is open now. It will close at 5:00 p.m.
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