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8687 N Central Expy Suite #1027, NorthPark Center, Dallas, TX, 75225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
We were very excited to purchase our first Tesla but the San Antonio service center has been woefully lacking in communication with us. We have left numerous messages, emails and tried just about everything to get someone to discuss the status of our car. It got delivered to the service center from California but we were told it had paint inclusions and needed repair, that was over two weeks ago. No one has communicated with us since. Very discouraging to be paying for a car we haven’t even seen yet.
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more
Stuff is pretty knowledgeable of THE product I can say (I tested them a little bit lol ) super friendly and patient. Answered all of my crazy questions.
Tesla has a 4.3 star rating with 528 reviews.
Tesla is open now. It will close at 6:00 p.m.
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