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Tesla

4.6

About this business

Location details

223 Bellevue Square Space 104, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.Open now
4.6747 reviews
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Mark Trauth's profile image
Mark Trauth 
4 years ago

there solar panel department is rude and very unhelpful. mybwifes mom just passed and had solar panels and we dont know what to do with them. im about to the point to just say dead people can't pay bills or take them off my self. 

Jason Livery's profile image
Jason Livery 
recommend  Recommended
4 years ago

Awesome staff very friendly. 

Chris Hardee's profile image
Chris Hardee 
4 years ago

Customer Service is awful. We need to get a code to get the car out of Valet mode and can't find the help we need. We have been transferred 5 times, sent in every piece of information needed and still nothing. I'm not sure anyone there has an idea of how to help. This car is nothing but a paper weight right now. 

Dennis Zhavnerchik's profile image
Dennis Zhavnerchik 
4 years ago

Terrible, awful wiggy-waggy! Be aware of their service. I have the activation delayed by 6 months. Originally they've failed to install correct model of invertor. Next step municipal inspector came on site and then left, since they haven't praced any signs of work site. Then service company haven't approvet the activation, since they've submitted incorrect wattage of the system(7.8kWh instead of 17.8kWh) so now it will take another half a year to finish the installtion. Tesla plan architect and sales person are not respondin... read more

Stefano Curcio's profile image
Stefano Curcio 
4 years ago

I have a Tesla Model X since two years. I do not recommend it. It is fully unreliable starting from the Autopilot, which does not work. The car every week it is rebooting the two screen while you are driving and some time in long travels is doing several time. You are on the highway and everything switch off and you pray, it is restarting again. The onboard software managing display, it is sometime freezing. I have sent picture and video to tesla support now since two years and no one of the problem has been fixed. I find al... read more

Nic Mertz's profile image
Nic Mertz 
4 years ago

I have been waiting for a simple window regulator for over 2 weeks and when we call and email no response. Horrible customer service! No parts in stock no infrastructure. Don’t buy a tesla! 

Raksha Thanawala's profile image
Raksha Thanawala 
4 years ago

Awful customer service right from time of booking model S. Was told by Rahul that we could take delivery of the car on 4th July only to find that our car was sold to someone else. He’s not bothered to call back to explain or apologise, nor will he come to the phone whenever we have called. Spent days trying to sort this out but they just don’t care. Have been waiting for the manager Alec to call but he’s always in a meeting it seems. Tesla you really need to sort out your customer service. Every blames each other there. Jaso... read more

Elisa Shannon's profile image
Elisa Shannon 
recommend  Recommended
4 years ago

Everyone at the Renton dealership was so nice,helpful, and enjoyed talking with my son and hearing how much he already knows about Tesla at the age of 9. Very pleasant experience. 

Shalini Balson's profile image
Shalini Balson 
4 years ago

We were supposed to pick up our vehicle by appointment at 6:00 pm today ... they delivery center calls at 10:00 am to say we don’t know when the car will arrive . This was after booking the car mid April , waiting after multiple delays , no apologies . The payment was made in full a while ago and still waiting with no response . Never had this inhuman blaming the computer / logistics attitude from any other dealers . Horrible customer service . We regret booking a car with no delivery commitment . 

Frequently asked questions about Tesla

How is Tesla rated?

Tesla has a 4.6 star rating with 747 reviews. 

When is Tesla open?

Tesla is open now. It will close at 7:00 p.m.  

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