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Terra Vista Apartments
- Apartments
- Rancho Cucamonga, CA
About this business
Location details
10935 Terra Vista Pkwy, Rancho Cucamonga, CA, 91730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
BEWARE BEWARE! Horrible place to live. The leasing office will not stop people from being loud, screaming at the top of their lungs. My car has been vandalized multiple times. The mailboxes have been broken into. It is an unsafe area to live. The night service managers do nothing to stop the noise. When I moved into my apartment, it was completely filthy. The managers of this property will lie and tell you everything is wonderful. Please look elsewhere to live. They do not care about any “rules” they have in place.
Business response:
We are disappointed to hear about your recent experience and would appreciate the chance to speak with you directly. At your convenience, please reach out to our leasing office at 909-989-8211 so that we can address this with the appropriate level of attention.
Would not recommend This place is too expensive and not worth it for such a tiny apartment When I first moved in there were roaches everywhere and trash everywhere by the dumpsters The property is poorly taken care of for the price you pay Lewis Management Corp is a money hungry they didn’t care that they were evicting a single mother and her son during Christmas time Wish I would have never lived here
Business response:
We are disappointed to hear about your recent experience and would appreciate the chance to speak with you directly. At your convenience, please reach out to our leasing office at 909-989-8211.
Unhappy Resident at Rosewood apartments I lived at Rosewood apartments in Redlands for one year and six months and was consistently disappointed by the living experience. Despite the high rent, the apartment suffered from thin walls and inconsiderate neighbors, resulting in constant noise. The freeway proximity added to the noise issue. Additionally, management seemed unresponsive to my concerns about noise and security. There were also significant parking problems. Assigned parking wasn't enforced, so residents often occupi... read more
Business response:
We are sorry to hear that your experience has been frustrating and would have loved the chance to make things right. Our staff takes all reported issues very seriously to ensure each case is addressed in a timely manner with appropriate care. The issues you are stating were not mentioned to us in the office therefore we weren't able to address the issues. I apologize for the inconvenience this may have caused you while living here. Please reach out to the office with any other concerns you may have about your recent move out... read more
Mice Infestation and Poor Management I’ve lived here for 4 years. This is the 4th time I’ve had a mice infestation. I am VERY clean, all of my food in the pantry is kept in sealed boxes but every fall I get mice. THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE.
Business response:
Thank you for taking the time to provide us with a review. We are sorry to hear that your experience at our property is not a good one. I am not sure if we had the opportunity to speak with you regarding your concerns. If you would be willing to talk further, please call us at (909)606-0681. Respectfully Yours, Megan Pearce - Community Administrator Manger.
Excellent Community Very impressed with management staff. All my concerns were met with straightforward answers and my paperwork was explained flawlessly. Move-In process was pain-free.
Business response:
Thank you for the review! We are happy the team was able to assist with all questions.
Excellent Customer Service Danny and Matt Thank you both for great customer service! Both have demonstrated timely service with professionalism and always with a smile! The property is very well maintained inside and out.
Business response:
Thank you for the review and the compliments for Danny and Matt. We appreciate your residency and are glad you have had a good experience.
Great experience Me and my family just moved in today. Vanessa was really helpful and made the process super fast. She was understanding to our situation and made it happen for us. I won’t guarantee anything for anybody but this team will leave no stone unturned trying to get you in.
Business response:
Hello, Thank you for the wonderful 5-star review! I am more than delighted to hear that Vanessa took the time with you and addressed all your concerns and needs. If you need any further assistance, please do not hesitate to contact the office at (909) 606-0681 and we will be more than happy to assist. Sincerely, Edward O
Great Community! The amenities are amazing! The community events are awesome for people with children with Santa visiting for Christmas, the Easter bunny, Easter egg hunts, periodic food trucks, block parties, pre-pandemic they had parties at the clubhouse with dancing and food and even used to have after school programs for the kids after school. I’ve had an awesome experience so far and I have no complaints. I’ve lived here for almost 3 years now. Nice place to call home!
Business response:
Thank you for your kind words! We are excited to have you live here for so long at Homecoming at the Preserve. Please stop by to say hello at the office anytime. Sincerely, Mari Nilsson Bailey - General Manager
Overpriced No security after 2am,theft daily from 2 to 6 am. Hit and runs all the time. Management is invisible to your concerns. No communication.
Business response:
Hello, thank you for taking the time to provide us with a review. We are sorry to hear that your experience at our property is not a good one. I would like the opportunity to speak with you regarding your concerns. If you would be willing to talk further, please call us at (909)606-0681. Respectfully, Kalhani - Community Administrator Manager.
Frequently asked questions about Terra Vista Apartments
How is Terra Vista Apartments rated?
Terra Vista Apartments has a 4.2 star rating with 291 reviews.
When is Terra Vista Apartments open?
Terra Vista Apartments is open now. It will close at 6:00 p.m.
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