Tactical Restoration's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Tactical Restoration

4.7

About this business

Fire and Water Damage Restoration Water Damage Restoration Water Damage Emergency Service Crime & Trauma Scene Clean UP Board Up Service 

Location details

2416 W Campus Dr, Ste 101, Tempe, AZ, 85282, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.763 reviews
Select a rating
T. M.'s profile image
T. M. 
8 years ago

TACTICAL RESTORATION DID A GREAT JOB. GARY WEST DID A GREAT JOB KEEPING US INFORMED AND KEEPING THE STANDARD OF THE JOB VERY HIGH. THE COMPANY WAS VERY FAIR WITH US ON UPGRADES AND OTHER REPAIR WORK DONE. 

Business response:

We thank you for your time in writing a review of your thoughts on our work. We feel it a pleasure to have been able to serve you and work along side you on your project. Sure appreciate having you as client. 

J. R.'s profile image
J. R. 
8 years ago

Recently I had a fire sprinkler leak which resulted in water damage in my home. After the remediation was complete, Alex S*****, from Tactical Restoration came in and gave me a detailed written summary of project cost for the needed repairs. They responded promptly to my schedule needs. Luis and Vicente did the majority of the work and were professional in their endeavor to please me as their customer. Pride in their workmanship was evident. From start of the project with insulation and sheet rock to the project finish with ... read more

Business response:

Thank you for your comments about the guys who worked on your project. The message will be passed on to Luis and Vicente about their good work! Sure appreciate the opportunity to work on your project and it is great to know that you as the customer are happy with the work performed. We feel it a privilege to be able to take a house that has been damaged and create it a place that you feel is home again. Thank you! 

J. P.'s profile image
J. P. 
8 years ago

Tactical 'recreated' our master bathroom after having a flooding issue. Our insurance company was a nightmare focusing on all the things for which they wouldn't pay. Then Tactical and Tyler got involved. With repeated contact, follow up, and skilled persuasion Tyler and Tactical took the Adjuster's joke of an estimate of $2100 to a legitimate, agreed on/insurance covered $5600. Tactical didn't stop there. Gary became our project manager and in addition to knowing his stuff, he was kind and personable. He kept us in the loop ... read more

Business response:

we appreciate so much you having us on your project. There are many parts to a project of restoration, including the insurance work. We are pleased that we could help in that regard as it can be difficult at times. Thank you for the comments on the crews, your comments will be passed on to them so they know that what they did was noticed. Thank you for the feedback on the subcontractors experience. We appreciate having you as a customer. Thank you! 

E. C.'s profile image
E. C. 
8 years ago

I had a slab leak that resulted in flooding my master bedroom, bath, and large walk in closet as well as damage to the room next to it which is my bird room housing 10 parrots. The house had to be totally re-plumbed through the attic which required additional dry wall and painting. The restoration work is phenomenal! Obviously skilled workers. In some ways it is disappointing as the work is not obvious. It just looks like it should! We were able to make some changes during the process. As tub was damaged with flood, we were ... read more

Business response:

Thank you for your kind words! Our guys came to know your huskies well! We appreciate being able to work with you on your "unplanned remodeling" project. Thank you for also for your communication with your project manager, Gary. It made the project work great with schedules, pets, and all. We are very glad to have you as a life long client!! 

J. B.'s profile image
J. B. 
8 years ago

Tactical did and amazing job with my home renovations. They were professional and always maintained constant communication. I was told when and who would be coming to my house to complete any work. If any questions were needing answers the team at Tactical were right there with the answers! The work completed was above and beyond what I expected. As the project got more and more complex, Tactical was always able to assist us with any concerns. I would recommend Tactical to anyone needing Home Renovations, and I already have! 

Business response:

Thank you for sharing your thoughts with us. Your review will be shared with the team! We appreciate being able to do your project. We thank you for working together with us to get your house to become your home again! YEAH! 

J. M.'s profile image
J. M. 
8 years ago

Customer service was excellent! They were helpful, professional and communicated every step of the way! 

Business response:

Thank you! Sure appreciate your kind words and we are so glad to hear that our team was professional, communicated well with you, and that we did a good job. Hearing that makes our day! 

Frequently asked questions about Tactical Restoration

How is Tactical Restoration rated?

Tactical Restoration has a 4.7 star rating with 63 reviews. 

When is Tactical Restoration open?

Tactical Restoration is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com