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Taco Bell is a chain of Mexican-style restaurants that serves a variety of food items and beverages. Its menu features a selection of tacos, burritos, gorditas, quesadillas, chalupas, taquitos, nachos and various platters. Taco Bell also offers specialty items, such as the Crunchwrap Supreme, as well as a special menu for children. It serves more than 2 billion consumers annually through over 5,500 restaurants in the United States. In addition to nearly 250 overseas locations, Taco Bell operates free-standing units and quick... read more
105 E Bert Kouns Industrial Loop, Shreveport, LA, 71106, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
So finally got to try this place after weeks of wanting to. Horrible experience. First the cashier didn't know any of the combos so when questions were asked all she do was go ummmm. That's pretty off-putting right there. When we got our food it had no flavor at all. I've never had Tex-Mex without any kind of taste. Like would it kill to get some seasoning or anything? Waited over 15 minutes to only get cold food. Went to leave and the cashier had a line going out the door. The manager should have opened the other register t... read more
Business response:
I'm one of the owners and I'm sorry you had a horrible experience. The corporate office pushed a major change to the computers overnight promoting their Event 2 Campaign which is all about the new grilled and marinated chicken. Our registers were affected dramatically. It was like learning all over again which is also a reason they only kept the one register open. As far as no flavor, that is a new one, seen complaints about too salty or too spicy. We cook 80/20 Texas beef just like you'd get in the grocery store and season ... read more
Went there aftering opening at 10 no line, you'd think they would have got my order right. I got home missing my gauc, sour cream , and taco . To top it off my chips were some kind of cinnamon chips. All I got was a platter and I paid extra for it to be chicken so disappointed .
I ordered chicken quesadilla n beef burrito, had MORE CHEESE THAN ANYTHING. I spent $9.07 and I'm DISAPPOINTED. I WON'T be BACK. Should've followed my mind, everyone bragged about it. I gave it a try and IT'S OVER. #myopinion
My favorite is the queso and the cheesecake dessert things! This place is so yummy!!! Thanks for bringing it to Shreveport---Bossier is ready for theirs :)
Business response:
Thank you
This was our 3rd time trying Taco Bueno. We ordered through the drive thru. I waited in line 15-20 mins. which seemed extreme since there were very few people inside or in the Drive thru line. After getting home, our meal was completely wrong. After calling, they said they would be happy to take my name and order number to replace my order at a later time!!! My biggest problem is I paid $23 for food and got literally 2 of the items I paid for. I will say when I drove back up there, they did replace the order. Kyle was very n... read more
Been twice. Both times the wait was extremely long. Both times we got home and were missing food. First time I called and they took my name to replace the missing items. Second time I couldn’t get anyone to answer. When I tried getting my replacement meal in the drive through I was told I would have to come inside. I told them I had already waited 20 mins that I wasn’t starting over and to forget it. Haven’t been back.
We’ve been twice, and it’s still super busy since they just opened. Despite that, the staff is really friendly and quick. Good food and they take the effort to ensure the dining area stays clean.
Business response:
Thank you
Tried to order the Wholatta platter and asked for no lettuce on the tacos. The cashier said she couldn't make any substitutions. I told her I didn't want to substitute anything, I just didn't want lettuce on the tacos. She said there is not a key on the register to take off the lettuce. I ordered something else because they were busy but it was really crazy to me that she couldn't call over a manager to find out how to take the lettuce off the taco. The biggest joke is the .99 cent queso. The cup they have on the board is no... read more
Business response:
Pallie I’m very sorry that happened. I’m one of the owners and we can make anything any way you want it. I don’t know who the cashier was last night but I’ll find out and ensure she gets additional training so that does not happen again. One of the very first things I noticed was the disparity on the menu board wrt the queso. The picture shows a red cup, we serve it in a clear cup. I even mentioned it to a corporate VP. Fact is the menu does say 3 oz. for 99 cents. And that is a 3 1/2 oz. cup we serve it in. They don’t make ... read more
Taco Bell has a 3.7 star rating with 1,280 reviews.
Taco Bell is closed now. It will open at 9:00 a.m.
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