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With over 30 years in the industry, SBD has not only generated over 1,400 clients. This company has cemented over 1,400 personal relationships with valued customers across northeast Alabama. As a business that regards customer service as a priority far outweighing sales, we make sure our clients are happy above all else. Our assurance of customer satisfaction is paramount, and it has become the cornerstone of our establishment. We are locally owned and operated with a 24/7 telephone contact of an “actual person” ... read more
1335 Butler St, Oxford, AL, 36203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great company and very attentive to their customers needs however small it might be.
Technician was very professional and prompt. Explained in detail about the work being performed. Would recommend ADS very highly.
ADS is always very polite and can usually take care of the issue that day. Everyone I have spoken to has always been very helpful and professional.
Greg, the technician was very friendly and helpful. He fixed our problem and showed me some features on the keypad of which I was not aware. Great Job Greg!
Business response:
Mr. ****** - than you for your comment and thank you for recognizing Greg! Your experience is what we are aiming for - a trusted technology / security professional, with a personal touch! It is great to hear that we delivered for you! Thanks again for your comment. Craig L***** President ADS Security
The ADS tech was prompt, examined the faulty sensor and recommended a replacement unit with a different feature. He also checked all of our other sensors (hard-wired as well as battery operated), replaced batteries as needed, checked the control panel to ensure all connections were properly tightened, and then actually cleaned up after his work was completed. Great, courteous & professional service (as always) from ADS.
Business response:
This is great to hear Robert! We aim for this experience with every transaction - a trusted security technology partner with a personal touch! Thanks for your comment! Craig L***** President ADS Security
ADS Clarksville is phenomenal. From the very beginning our salesman Bradley took great care of us and got us the system we wanted at a very reasonable price point. We were contacted very quickly by Brittany and Renee in the office to schedule our installation. Finally, our technician Larry was amazing. He installed the system very efficiently. The devices were all mounted flawlessly and he completely cleaned up what little mess he made. We barely knew he was there until it came time to test the system and even then he gave m... read more
I have used ADS for rental property and primary residence for the past 18 years. Why change?
Service was prompt. Technician was friendly and knowledgeable. Figured out my problem and had me back up and running quickly.
Tech came to home and stated he didn't know how to work my system and he had no supplies. It was a waste of our time to be home for this visit. ADT here I come!!!
Systems By Design has a 4.8 star rating with 348 reviews.
Systems By Design is closed now. It will open tomorrow at 8:00 a.m.
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