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Sybil
- Spas
- Pittsburgh, PA
About this business
Owned by the famous stylist, Sybil Schafer, who has taken the art of hair color to the next level,Sybil Salon & Spa is one of the best places in the city to go to get the perfect hairdo. The salon offers a variety of treatments which will not only give you a whole new look but also improve the quality of your hair. Some such treatments include blow drying, hair smoothing, conditioning and extensions. Once you have achieved the perfect new look, you can pamper yourself with a manicure, pedicure, facial or other treatments at ... read more
Location details
5815 Ellsworth Ave # 1, Pittsburgh, PA, 15232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WOW. Best service in the Burgh – I have been a patron of Sybil's Salon for about 2 years and I really like it. I have tried other salons but this one is the best for facials, waxing and mani/pedi's. JESS IS THE BEST! Looooooove the way she does my eyebrows and she is so friendly and easy to talk to. She also does the best nails and polish job I have ever experienced. I have given up painting my own, she has spoiled me! And I really like the Skinceuticals product line, great moisturizer. Even the gift certificates are printed... read more
Best Stylist and Waxer in Pittsburgh. – I am not a rich girl, but will gladly pay for great hair, Sybil Salon, Stephanie- specifically is worth the price. You dont have to be nervous when in her chair. She is sweet, talented, and fast. As far as waxing, Amanda, is a bikini waxer extradonaire! I did however have a bad experience with the other waxer for bikini waxing, but she is great for eyebrows. But just a tip if you are going for a bikini wax, even a first time Brazilian-- Amanda is an expert! And while some people may no... read more
Excellent Salon - waxing – I've gone to several salons in Pittsburgh for waxing and had HORRIBLE! experiences until I found Sybil Salon. No burning, incredibly fast, thorough, etc. I have never had any problems with customer service and really love the atmosphere of the salon. I would recommend it to anyone!
I don't get this – I am a friend of the client who wrote one of these reviews and am "baffled" at the owner responding mercifully at the reviews they are receiving. I have checked other salon here in Pittsburgh on City Search and no other owner is commenting. Obviously this salon does not know what they are doing. I think the owner is the problem. I was going to go but after my frien went and showed me this site, I am totally shocked! I am also shocked that citysearch would allow this kind of bs. The owner needs to stop hove... read more
it's "all my fault" for not reading – i tried calling the salon twice and nobody ever answered, then i finally gave in and tried to set up a pedicure via their website. i even specifically wrote "please call to confirm appointment" because i was nervous something could go wrong. well i signed up via my junk mail account and received an email titled "appointment request information" which i did not bother to open because i assumed if there was an issue, i would have been contacted via telephone. well i was wrong, i arrived th... read more
Business response:
I appologize for your great inconvience and know that you are not an ex-employee, as I have talked to my receptionist about this today. She did not handle your appointment or this situation properly and I have addressed this with her so that it will never happen again. She should have called you to tell you Stephanie did not do manicures instead of emailing you. Our web info on employees IS correct and the online booking states that your appointment Must Be Confirmed to be in our system. Unfortunately, yours was never confir... read more
Good work, could use some customer service help – I've been to Sybil a few times for various services. First the good news, most of my experiences there have been ok. The salon is well located with a cute atmosphere. I have had a haircut, manicure, and brow wax and the work was of good quality. Now for the bad news, the salon could use a customer service overhaul. My last experience at Sybil was terrible and I don't think I'll be going back. I was treating myself to what I thought would be a relaxing manicure after a hard we... read more
Business response:
I am so sorry you had an unpleasant experience in my salon. I only found out about it when you wrote this review. If you had told me about it at the time I would certainly have taken care of it immediately. I pride myself on our customer service but unfortunately, when we are extremely busy some things do go wrong. I have spoken to my employees so that this will never happen again. We are going to send you a gift certificate (we think we know who you are) which I hope you will use. If you do not receive it in a few days, ple... read more
This was awful – I go to college in Pittsburg and saw an ad for this salon. I can't believe the experience I had. I have traveled alot and have never been treated so badly and had such awful highlights that broke off my hair. I was going to go back and get my money back but after talking to other students on campus and a friend of my moms, I see that I am one of many dissatisfied customers of this salon. I cannot believe all the bad reviews, I should have done my homework before I went there. I was also told to go online and... read more
Business response:
Dear readers, I am so sorry you have to be subjected to these untrue negative reviews. I have had to fire some employees in the past year and they are trying to get back at me through this site. The gist is always the same ~ that we write our own reviews and also ask our clients to do so. This is just not true! We do not write our own reviews or ask clients to, nor did we break anyone's hair off. (If your hair broke off would't you go immediately back to the salon?) I have asked Citysearch to track the IP address of these re... read more
Let's set the record straight! – First, no, this is not Sybil writing. Nor am I a client. I happen to know the people who work in this salon. I've heard about these negative reviews of the salon and had to read them for myself. It's very clear that the person posting does not like Sybil, and obviously enjoys venting anonymously on the internet. Everyone at Sybil's Salon knows who the anonymous venomous poster is. In fact, anyone with half a brain could read these negative reviews and figure it out....two former disgruntled e... read more
Straight from a customer's mouth – I've read many of the reviews of Sybil on this site; some are good, some are bad, and yes, some even seem fake. Why add another one? Well, I'm a current client at Sybil, and I just wanted to put my two-cents into the mix to help out others who, like me, came to this website in need of assistance. I needed a new salon over a year ago, and found Sybil through Citysearch. The reviews seemed mainly positive, so I thought I'd give it a try. I could not be happier with my decision. My stylist, St... read more
Frequently asked questions about Sybil
How is Sybil rated?
Sybil has a 4.2 star rating with 65 reviews.
When is Sybil open?
Sybil is closed now. It will open tomorrow at 9:00 a.m.
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