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Sutter Medical Center | Ose Adams Medical Pavilion

3.8
  • Sacramento, CA

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2825 Capitol Ave, Sacramento, CA, 95816, United States

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3.8769 reviews
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Chelsey Brooks's profile image
Chelsey Brooks 
5 years ago

This hospital may have moved but that hasnt changed my opinion about them in 8 years! my son was 30days old (8years ago) when he was admitted for a surgical procedure. we returned the following week for the same symptoms he was having prior to the surgery. he was then admitted him in and they neglected to see him for 24hrs straight. they didnt even come in to check his vitals. I now have a special needs baby. They kept her in the nicu for no reason other than they wanted her to gain weight. (she was 8.4pounds). she had a gtu... read more

Business response:

Chelsey, first and foremost, we want to thank you for taking the time to share this. We're disappointed to learn about the events you describe, as they don’t reflect the high-quality, compassionate care we aim to provide. We value your feedback and we'll be sharing this with the proper leadership team. Laura, Social Care Team 

Chelsey Brooks's profile image
Chelsey Brooks 
5 years ago

This hospital may have moved but that hasnt changed my opinion about them in 8 years! my son was 30days old (8years ago) when he was admitted for a surgical procedure. we returned the following week for the same symptoms he was having prior to the surgery. he was then admitted him in and they neglected to see him for 24hrs straight. they didnt even come in to check his vitals. I now have a special needs baby. They kept her in the nicu for no reason other than they wanted her to gain weight. (she was 8.4pounds). she had a gtu... read more

Business response:

Chelsey, first and foremost, we want to thank you for taking the time to share this. We're disappointed to learn about the events you describe, as they don’t reflect the high-quality, compassionate care we aim to provide. We value your feedback and we'll be sharing this with the proper leadership team. Laura, Social Care Team 

Chelsey Brooks's profile image
Chelsey Brooks 
5 years ago

This hospital may have moved but that hasnt changed my opinion about them in 8 years! my son was 30days old (8years ago) when he was admitted for a surgical procedure. we returned the following week for the same symptoms he was having prior to the surgery. he was then admitted him in and they neglected to see him for 24hrs straight. they didnt even come in to check his vitals. I now have a special needs baby. They kept her in the nicu for no reason other than they wanted her to gain weight. (she was 8.4pounds). she had a gtu... read more

Business response:

Chelsey, first and foremost, we want to thank you for taking the time to share this. We're disappointed to learn about the events you describe, as they don’t reflect the high-quality, compassionate care we aim to provide. We value your feedback and we'll be sharing this with the proper leadership team. Laura, Social Care Team 

Chelsey Brooks's profile image
Chelsey Brooks 
5 years ago

This hospital may have moved but that hasnt changed my opinion about them in 8 years! my son was 30days old (8years ago) when he was admitted for a surgical procedure. we returned the following week for the same symptoms he was having prior to the surgery. he was then admitted him in and they neglected to see him for 24hrs straight. they didnt even come in to check his vitals. I now have a special needs baby. They kept her in the nicu for no reason other than they wanted her to gain weight. (she was 8.4pounds). she had a gtu... read more

Business response:

Chelsey, first and foremost, we want to thank you for taking the time to share this. We're disappointed to learn about the events you describe, as they don’t reflect the high-quality, compassionate care we aim to provide. We value your feedback and we'll be sharing this with the proper leadership team. Laura, Social Care Team 

Mark Lo Forte's profile image
Mark Lo Forte 
5 years ago

WARNING Sutter Roseville is refusing to treat patients for anything other than simple testing for covid. If you have any other problens go to another hospital. Make sure to call them first and ask if they are treating for things other than covid. PM me if you need proof of evidence. 

Michelle Johnston's profile image
Michelle Johnston 
recommend  Recommended
5 years ago

⭐⭐⭐⭐⭐ I went here for a covid test due to a surgery procedure coming up... and there was only one other person in there. Security checks you before you go in. I felt totally safe, nurses kept safe distance, everyone wore masks and I did not touch one single thing my whole way through the process. My nurse was very nice. it was a great experience for having to go through something a quite bit stressful. Nice facility & good staff. 

Jorge Pegueros's profile image
Jorge Pegueros 
recommend  Recommended
5 years ago

place is so awesome love the people. 

Melly Nelly's profile image
Melly Nelly 
5 years ago

If you continue to employ racist like this lead nurse Allison Cook , you will be liable for misconduct and harm to your patients under your care. She is a racist and had posted racist remarks about BLACK LIVES Matter and will never care for Black patients safely!!! You will be held liable !!!! She needs to be removed ASAP !!!! 

Business response:

Hi, Melly. When conduct by our employees — online or off — impacts our patients, teammates or organization, our commitment to equality and non-discriminatory practices requires that we take action. We do not comment on the specifics of employment matters, but we can confirm this individual will not be returning to Sutter Health. Thank you, Sutter Social Care Team 

Don Thompson's profile image
Don Thompson 
5 years ago

The experience at this emergency room was not surprising. After checking in, making my wife wait 6 hours, the incompetent staff did no other tests. No ultrasound, no ct not anything that would actually diagnose the problem. We were simply ushered away because we are poor and have county insurance. We now have to wait until Monday for an appointment at PCP. The sad part is that the hospital will bill every penny they can to the insurance company they hate. I’ve would avoid this place if you can. The county hospital in Martine... read more

Frequently asked questions about Sutter Medical Center | Ose Adams Medical Pavilion

How is Sutter Medical Center | Ose Adams Medical Pavilion rated?

Sutter Medical Center | Ose Adams Medical Pavilion has a 3.8 star rating with 769 reviews. 

When is Sutter Medical Center | Ose Adams Medical Pavilion open?

Sutter Medical Center | Ose Adams Medical Pavilion is open now. It is open 24/7. 

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