This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Surf Or Sound Realty
- Vacation Rentals
- Avon, NC
About this business
We manage premier vacation rental homes exclusively on Hatteras Island, NC. Our homes are all located within Cape Hatteras Seashore part of the Outer Banks of North Carolina. Steps away from miles of pristine beaches our homes are outfitted with such luxury amenities as private swimming pools, hot tubs, elevators, game rooms with pool tables, media rooms, gourmet kitchens and more. Book your dream vacation home from Surf or Sound Realty today.
Location details
40974 NC-12, Avon, NC, 27915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish you could write this review with zero Stars but they make you give them one! Very unprofessional, shady, and rude. They canceled our reservation on the morning we were leaving and gave us no explanation other than you have nowhere to stay have a great weekend.. I highly recommend finding another firm to rent from unless you plan on staying home
The house was covered in black mold and everyone who used the hot tub got hot tub folliculitis. We reported the mold and were told maintenance would come. They never did. We reported the HTF and no one responded. It took 3 days and multiple calls for anyone in the office to call me back after we left, and when they did, the manager basically said "that could be wet dust, black mold isn't black, rashes can be caused by other things" - AKA you can't prove any of this. I said "it sounds like your job is to prove that the compan... read more
I would give ZERO stars if it was a choice! We stayed at a house on Ocean Spray Road (called Solare), managed by Surf and Sound for our recent family vacation. Our first indication should have been the tall weeds/grass which hadn't been cut in a while (someone did come mid-week and cut while we were there). When we first walked the front door it smelled musky. The house itself was nice and large enough for our family BUT it was filthy! My brother's feet were black after only a few minutes of walking barefoot on the floor... read more
Worst customer service. They refused to issue a refund they promised during COVID pandemic
Horrible Customer Service! I would give zero stars if allowed. The ONLY realtor in OBX that refuses to refund money to families during the corona virus pandemic! Not before, not after...but DURING the pandemic when the bridge to OBX was closed and families couldn’t get there by law!! Do not trust a word they say! They are out for your money and nothing more! Don’t fall prey to these people!
I'm not even sure where to begin. This company has terrible business practices and communication. We booked for what ended up being a week during COVID-19 where OBX enforced travel restrictions that stopped us from coming for our week. I communicated early adn often with Surf or Sound via email and phone and was assured I would receive a full refund within a few weeks of our booked week if teh travel restriction was still in place when our week arrived. The week came and went with the travel restriction still in place. Nearl... read more
This company is fraudulent and promised a refund in writing to hundreds of people due to the COVID shutdown of the island on the outer banks of NC. After repeated telling everyone "be patient due to stringent accounting requirements it is taking longer than normal to process refunds" all the while during that time they were hiring a law firm while lying to their customers saying they would refund in WRITING, if a company will bold face lie to you in writing, imagine what their word is worth, nothing is the answer. Stay away ... read more
Wish I could give this NO STARS. Horrible, greedy company. After having our lives shut down for two months, several of our group now unemployed, two of us can no longer get time off from work, and these cretins still want FULL PAYMENT and will not give a refund, even when we paid for insurance. Insurance company is just as greedy and worthless. The insurance isn't worth the paper it is printed on, so don't bother. I will never do business with this horrible company again, and recommend that nobody else does. All they want is... read more
DO NOT GIVE THEM YOUR HARD EARNED MONEY!! We are in the time of a world-wide pandemic and they seem to be the only business that does not understand the meaning of “State Lockdown.” We have military, police, and nurses who are working on the frontline of this pandemic to keep people safe and we cannot leave the state. These brave men and women are some of the members that were going along with us to our trip. I have been trying to get them to work with us but because we are impacted by our state and county, they have basical... read more
Frequently asked questions about Surf Or Sound Realty
How is Surf Or Sound Realty rated?
Surf Or Sound Realty has a 3.5 star rating with 1,629 reviews.
When is Surf Or Sound Realty open?
Surf Or Sound Realty is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com