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Surf Or Sound Realty
- Vacation Rentals
- Avon, NC
About this business
We manage premier vacation rental homes exclusively on Hatteras Island, NC. Our homes are all located within Cape Hatteras Seashore part of the Outer Banks of North Carolina. Steps away from miles of pristine beaches our homes are outfitted with such luxury amenities as private swimming pools, hot tubs, elevators, game rooms with pool tables, media rooms, gourmet kitchens and more. Book your dream vacation home from Surf or Sound Realty today.
Location details
40974 NC-12, Avon, NC, 27915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We rented Ocean Hi in Set, 2021. We had no power to most of house and when they sent someone out he couldn't do anything because "we need an electrician to do the work". Not only that but once the power was on lamps didn't work. We had to move lamps from room to room! Then the floor in the basement was soaked (no response what so ever) A hole in the ceiling was dripping water on the pool table (no response again). The pool was filthy! After the vacation was over I tried to work with them but I am being ignored. I didn't want... read more
Buyer Beware (Caveat Emptor). Just returned from beach rental home from this company. It was the worst rental experience of my life. Home was filthy (black mold, human hair balls on floor, nasty furniture). Management offers excuse after excuse but is not helpful in resolving problems. If you get Jessica as your guest relations manager look out!!!. Don’t believe the pics they provide either as they are way out of date. You have been warned - rent at your own risk.
We rented Moon Splash in Salvo from 7/17/21-7/24/21. Beautiful house from the outside but that was it. Surf or Sound is a horrible management company. They are not taking care of the houses they represent and when you call to speak with someone about a problem you have to leave a message and they never call you back. They have the worst possible customer service and after using them for many, many years we will never use them for our vacation home rental ever again. They have progressively gotten worse through the years and ... read more
We rented South Shore Dreams #701 in Rodanthe from July 3-July 10. From the moment we walked in, we knew it was going to be a "dump". We had to call to have it "re-cleaned" because there was a ton of dirt and dust under all the couches, beds, tables, and the kitchen cabinets had crumbs in all the creases! There were ants throughout the kitchen and eventually in our food. Pest control never showed up so we re-called Surf or Sound on day 3 and they finally sent someone out. Within a day of Pest Control spraying the ants were b... read more
We rented Playa-N-Waves in June, 2021. The location of the house and the size of the house were fabulous, but that is about all. Have rented from SOS in the past and was shocked at all the issues we ran into with this rental. Not sure it it is an owner issue or Surf or Sound issue. The house was filthy when we arrived with dog hair, food crumbs, grass, and pine needles on all of the floors and furniture. Called the SOS office and they sent out a new cleaning crew who cleaned with a "broom", not a vacuum so the debris was... read more
We rented #655 on the Sound for a week in March 2021. The house was great overall. We are avid travelers and had many VRBO like experiences. The big negative with this house/company is having to pay for linens and towels. The other negative is there are NO paper products, no TP, no paper towels, no nothing! They did give us one roll of paper towels and 1 roll of TP for a 6 bedroom 8 bath home. You also must bring condiments, soap (no soap anywhere either). The kitchen was well stocked but did not include any storage li... read more
Jennifer at Surf Or Sound Realty has been extremely helpful in making our vacation in Frisco so easy and seamless, this is our first time with this company and Jennifers customer service is outstanding! We feel like we’re already started our vacation, thank you Jennifer we really appreciate your service. Thanks the Sanders, O’Shea and helping families. All the best in 21.
If I could give this company a 0 I would! I have been trying to get a response for someone from this company for over a month. They left us stranded in our rental house for days in September. The only way we had to leave the house was to walk through the trash filled moat that surrounded the house or climb a fence. We had dogs to walk. The only reason we got any help was because two maintenance people from the company just happened to be driving by and checking on people. They were not sent by management. They made us a brid... read more
If I could give this company a 0 I would! I have been trying to get a response for someone from this company for over a month. They left us stranded in our rental house for days in September. The only way we had to leave the house was to walk through the trash filled moat that surrounded the house or climb a fence. We had dogs to walk. The only reason we got any help was because two maintenance people from the company just happened to be driving by and checking on people. They were not sent by management. They made us a brid... read more
Frequently asked questions about Surf Or Sound Realty
How is Surf Or Sound Realty rated?
Surf Or Sound Realty has a 3.5 star rating with 1,629 reviews.
When is Surf Or Sound Realty open?
Surf Or Sound Realty is closed now. It will open on Monday at 9:00 a.m.
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