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Surf Club Ocean Grille
- American
- Virginia Beach, VA
About this business
Location details
5700 Atlantic Ave, Virginia Beach, VA, 23451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was one of the worst experiences I've ever had. It took almost an hour for my food(2 burgers). I was completely ignored by the manager when I asked about my food. My food was cold when I got it, I suggest if they have a party LEAVE immediately you won't be served.
Business response:
I'm sorry to hear you say that, as I can assure you it is not the norm for us here. And there are many great places around our area, but I would appreciate the opportunity to prove to you it was an isolated incident. Please reach out to me personally the next time you in the area so I can invite you back and prove to you that we're better than what you experienced. You can call me directly or email me at mcross@surfclubvabeach.com. Hopefully you'll reach out to me the next time you visit, have a great week!
Horrible hotess lack of professionalism and customer service skills, tough unflavored steak! Only positive I can say about this place is that my server was great!
The food were delicious. You couldn't ask for a better view. The bartender was friendly and courteous. I have recommended this place to several of my friends who feel the same way.
Frequently asked questions about Surf Club Ocean Grille
How is Surf Club Ocean Grille rated?
Surf Club Ocean Grille has a 4 star rating with 755 reviews.
When is Surf Club Ocean Grille open?
Surf Club Ocean Grille is closed now. It will open at 9:00 a.m.
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